Title: API Key
Last modified: December 27, 2021

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# API Key

 *  Resolved [frogout74](https://wordpress.org/support/users/frogout74/)
 * (@frogout74)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/api-key-153/)
 * I have been WooCommerce Stripe, this is their support email: Automattic <help@automattic.
   com> here is their case# Your request (4623622) has been updated If you want 
   to get in touch with them ,you can use their email that I provided.
 * Here is more information they sent me, hope this can help, because I need to 
   get my website set up properly so that I’ll be able to accept orders again. If
   you need anymore information from me please let me know.
 * I generally conclude that it appears the above error is related to a Stripe payment
   gateway called “Payment Plugins for Stripe WooCommerce”, this plugin is developed
   and supported by Payment Plugins / [support@paymentplugins.com](https://wordpress.org/support/topic/api-key-153/support@paymentplugins.com?output_format=md),
   their support page can be found here: [https://wordpress.org/support/plugin/woo-stripe-payment/?view=all](https://wordpress.org/support/plugin/woo-stripe-payment/?view=all)
 * I just wanted to make a quick update regarding my investigation result.
    You 
   initially reported the following error text
 * I have a failed Secret Key or a Webhook. This what they wrote me. Error processing
   payment. Reason: Invalid API Key provided: 111#Chec*#111 Order status changed
   from Pending payment to Failed.
 * Please get back to me ASAP.
 * Thank You
    Nicholas Williams
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fapi-key-153%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/api-key-153/#post-15198656)
 * Hi [@frogout74](https://wordpress.org/support/users/frogout74/)
 * You should navigate to the API Settings page of the Stripe plugin. On that page
   click the Connect to Stripe button.
 * You will go through the connect process and that should resolve that error message.
 * Kind regards

Viewing 1 replies (of 1 total)

The topic ‘API Key’ is closed to new replies.

 * ![](https://ps.w.org/woo-stripe-payment/assets/icon-256x256.png?rev=2611337)
 * [Payment Plugins for Stripe WooCommerce](https://wordpress.org/plugins/woo-stripe-payment/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-stripe-payment/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-stripe-payment/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-stripe-payment/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-stripe-payment/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-stripe-payment/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/api-key-153/#post-15198656)
 * Status: resolved