Title: API Fail
Last modified: May 21, 2018

---

# API Fail

 *  Resolved [myrafletcher](https://wordpress.org/support/users/myrafletcher/)
 * (@myrafletcher)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/api-fail/)
 * ##### Printful Checklist #####
    * Connection to Printful API => FAIL * Printful
   API key is set => OK * WordPress Permalinks => OK * WordPress version => OK *
   WooCommerce API enabled => OK * WooCommerce Webhooks => OK * WooCommerce API 
   keys are set => OK * WooCommerce authentication URL access=> OK * WordPress remote
   requests => OK * Recent store sync errors => FAIL * Write permissions => OK *
   PHP memory limit => OK * PHP script time limit => OK
 * ##### Printful Last Sync’s #####
    Date Request Message * 2018-05-21 22:23:56;
   GET /webhooks/count; ERROR; * 2018-05-21 22:22:29; GET /webhooks/count; ERROR;*
   2018-05-21 22:21:07; GET /webhooks/count; ERROR; * 2018-05-21 22:20:30; GET /
   webhooks/count; ERROR; * 2018-05-20 04:18:35; GET /webhooks/count; ERROR; * 2018-
   05-19 04:48:21; GET /webhooks/count; ERROR; * 2018-05-19 04:44:14; GET /webhooks/
   count; ERROR; * 2018-05-19 04:34:06; GET /webhooks/count; ERROR; * 2018-05-19
   04:32:00; GET /webhooks/count; ERROR; * 2018-05-19 04:30:35; GET /webhooks/count;
   ERROR; * 2018-05-19 04:29:03; GET /webhooks/count; ERROR; * 2018-05-19 04:28:
   28; GET /webhooks/count; ERROR; * 2018-05-19 03:40:48; GET /webhooks/count; ERROR;*
   2018-05-19 03:34:44; GET /webhooks/count; ERROR; * 2018-05-19 03:33:56; GET /
   webhooks/count; ERROR; * 2018-05-19 03:30:02; GET /webhooks/count; ERROR; * 2018-
   05-19 02:31:03; GET /webhooks/count; ERROR; * 2018-05-19 02:23:17; GET /webhooks/
   count; ERROR; * 2018-05-19 02:23:03; GET /webhooks/count; ERROR; * 2018-05-19
   02:22:12; GET /webhooks/count; ERROR;
 * ##### Environment #####
    * home_url => [https://www.andescontracting.com](https://www.andescontracting.com)*
   site_url => [https://www.andescontracting.com](https://www.andescontracting.com)*
   version => 3.3.5 * log_directory => /home/motorclub369/public_html/andescontracting.
   com/wp-content/uploads/wc-logs/ * wp_version => 4.9.6 * language => en_US * server_info
   => Apache * php_version => 7.1.14 * php_max_execution_time => 3600 * php_max_input_vars
   => 1000 * curl_version => 7.54.0, OpenSSL/1.0.2k * mysql_version => 5.6.39 * 
   default_timezone => UTC
 * ##### Database #####
    * wc_database_version => 3.3.5 * database_prefix => wp_*
   maxmind_geoip_database => /home/motorclub369/public_html/andescontracting.com/
   wp-content/uploads/GeoIP.dat
 * ##### Active Plugins #####
    * Ultimate Addons for Visual Composer (3.16.21) *
   Akismet Anti-Spam (4.0.3) * CMP – Coming Soon & Maintenance Plugin (2.6.6) * 
   Garden Gallery (1.0) * Facebook Widget (4.2.2) * FB Messenger Live Chat (1.4.0)*
   FV Player (6.6.1) * Google Analytics Dashboard for WP (GADWP) (5.3.3) * Instagram
   Feed (1.8.3) * WPBakery Page Builder (5.4.5) * Ninja Forms (3.2.27) * Printful
   Integration for WooCommerce (2.0.2) * Options QParadise (1.2) * Really Simple
   SSL (2.5.26) * Slider Revolution (5.4.6.4) * Velvet Blues Update URLs (3.2.8)*
   WooCommerce (3.3.5) * WordPress Database Reset (3.0.2) * WordPress Importer (
   0.6.4) * Yoast SEO (7.5.1) * Who’s Online (0.7.3) * YotuWP – YouTube Gallery (
   1.2.7) * YouTube widget responsive (1.4.1)
 * ##### Theme #####
    * name => QParadise * version => 2.7 * author_url => [http://qtcmedia.com/](http://qtcmedia.com/)*
   parent_name => * parent_version => * parent_version_latest => * parent_author_url
   =>
 * ##### WooCommerce settings #####
    * currency => CAD * currency_symbol => $ * 
   currency_position => left * thousand_separator => , * decimal_separator => .

Viewing 1 replies (of 1 total)

 *  Plugin Author [printful](https://wordpress.org/support/users/printful/)
 * (@printful)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/api-fail/#post-10307515)
 * Hey,
 * Please contact our customer support and explain your case in detail 😉
    [https://www.printful.com/support](https://www.printful.com/support)

Viewing 1 replies (of 1 total)

The topic ‘API Fail’ is closed to new replies.

 * ![](https://ps.w.org/printful-shipping-for-woocommerce/assets/icon-256x256.png?
   rev=1067891)
 * [Printful Integration for WooCommerce](https://wordpress.org/plugins/printful-shipping-for-woocommerce/)
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 * 1 reply
 * 2 participants
 * Last reply from: [printful](https://wordpress.org/support/users/printful/)
 * Last activity: [7 years, 10 months ago](https://wordpress.org/support/topic/api-fail/#post-10307515)
 * Status: resolved