Title: api error
Last modified: May 1, 2025

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# api error

 *  Resolved [ipoblete](https://wordpress.org/support/users/ipoblete/)
 * (@ipoblete)
 * [11 months, 1 week ago](https://wordpress.org/support/topic/api-error-82/)
 * Hi,
 * I’m receiving this error when try to get a Ai text in Media Attributes Editor.
 * 3118101024: API request failed with HTTP status 400 – response: { “error”: { “
   message”: “Could not download file from URL provided: [https://misite.url/wp-content/uploads/2025/01/filenameXXXXXX.png.&#8221](https://misite.url/wp-content/uploads/2025/01/filenameXXXXXX.png.&#8221);,“
   type”: “invalid_request_error”, “param”:… (Error-code: #241313823) (error code:#
   311823824)
 * Any idea?
 * Best regards
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fapi-error-82%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [inweco](https://wordpress.org/support/users/inweco/)
 * (@inweco)
 * [11 months, 1 week ago](https://wordpress.org/support/topic/api-error-82/#post-18444624)
 * Hello ipoblete,
   thank you for reaching out to us. I noticed that the image url
   from the error message in your post seems to be masked. Did you mask this image
   path for privacy reasons? Or was it displayed like this in the actual error message?
 * Is there a way for you to provide us with the actual path to the image you’re
   trying to process? If you prefer to send us the path privately, feel free to 
   reach out through the chat or the contact form on our website at [https://aiforseo.ai](https://aiforseo.ai).
   Thank you very much in advance. Feel free to let us know if there are other questions
   in the meantime.
 * Best regards,
   Dennis MüllerAI for SEO Team
 *  Thread Starter [ipoblete](https://wordpress.org/support/users/ipoblete/)
 * (@ipoblete)
 * [11 months, 1 week ago](https://wordpress.org/support/topic/api-error-82/#post-18445959)
 * Hi,
 * thank you. Already sent details thru contact form,
 * Best regards
 *  Plugin Support [inweco](https://wordpress.org/support/users/inweco/)
 * (@inweco)
 * [11 months ago](https://wordpress.org/support/topic/api-error-82/#post-18447625)
 * Hello ipoblete,
   thank you for the quick response and for your email  — that was
   very helpful!We’ve made a small adjustment on our end that might already resolve
   the issue. When you have a moment, please try generating the media attributes
   again.If it still doesn’t work, it’s likely that a firewall or security plugin
   on your website is blocking our server from accessing the image. In that case,
   here’s what you can try:1. Temporarily disable any firewall or security plugins(
   such as Wordfence or others) and see if the issue persists.2. If possible, whitelist
   our server IP address:209.38.232.115This will help ensure that our plugin can
   successfully retrieve and process your images.We’re continuing to look into ways
   to improve this from our side as well. Please let us know how it goes! Feel free
   to reach out if you need any additional help. Thank you in advance.Best regards,
   Dennis MüllerAI for SEO Team
 *  Plugin Support [inweco](https://wordpress.org/support/users/inweco/)
 * (@inweco)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/api-error-82/#post-18470930)
 * Hello [@ipoblete](https://wordpress.org/support/users/ipoblete/),
   Just checking
   in to see if the issue has been resolved on your end. We haven’t heard back yet
   and wanted to make sure everything is working as expected.If you’re still experiencing
   any problems, feel free to let us know — we’re happy to assist further. Otherwise,
   we’ll go ahead and close the thread in the coming days.Thanks again for reaching
   out and for using AI for SEO!Best regards,Dennis MüllerAI for SEO Team

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘api error’ is closed to new replies.

 * ![](https://ps.w.org/ai-for-seo/assets/icon-256x256.gif?rev=3477876)
 * [SOOZ - AI for SEO – Bulk Generate Focus Keyphrases, Metadata, Alt Text (SEO Autopilot)](https://wordpress.org/plugins/ai-for-seo/)
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 * 4 replies
 * 2 participants
 * Last reply from: [inweco](https://wordpress.org/support/users/inweco/)
 * Last activity: [10 months, 3 weeks ago](https://wordpress.org/support/topic/api-error-82/#post-18470930)
 * Status: resolved