Title: API Error #500
Last modified: March 15, 2020

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# API Error #500

 *  [smes](https://wordpress.org/support/users/smes/)
 * (@smes)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/api-error-500/)
 * Hi, I just updated to the latest release and now I’m receiving an error in WP
   dashboard:
 * > Afterpay API Error #500: The Afterpay Gateway for WooCommerce plugin cannot
   > communicate with the Afterpay API. Error code(s) returned: “http_request_failed”.
 * Note I still haven’t upgraded to WooCommerce 4.X
 * Is there any other info I can provide to help?
 * Thanks!
    -  This topic was modified 6 years, 2 months ago by [smes](https://wordpress.org/support/users/smes/).

Viewing 1 replies (of 1 total)

 *  Plugin Author [Afterpay](https://wordpress.org/support/users/afterpayit/)
 * (@afterpayit)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/api-error-500/#post-12546884)
 * Hi [@smes](https://wordpress.org/support/users/smes/),
 * Thank you for reaching out. The team would be happy to assist with an investigation.
 * Please submit a dedicated support request from the Afterpay Help Centre here:
    - [https://help.afterpay.com/hc/en-au/requests/new?ticket_form_id=193406](https://help.afterpay.com/hc/en-au/requests/new?ticket_form_id=193406)
 * A team member will then reach out to you within 1 business day.
 * Thank you.

Viewing 1 replies (of 1 total)

The topic ‘API Error #500’ is closed to new replies.

 * ![](https://ps.w.org/afterpay-gateway-for-woocommerce/assets/icon.svg?rev=3261877)
 * [Afterpay Gateway for WooCommerce](https://wordpress.org/plugins/afterpay-gateway-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/afterpay-gateway-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/afterpay-gateway-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/afterpay-gateway-for-woocommerce/active/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Afterpay](https://wordpress.org/support/users/afterpayit/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/api-error-500/#post-12546884)
 * Status: not resolved