Title: API error 403
Last modified: October 4, 2021

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# API error 403

 *  Resolved [nikidexa](https://wordpress.org/support/users/nikidexa/)
 * (@nikidexa)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/api-error-301/)
 * Hi I set my API on setup area and I got this error when I try to save:
 * ” It seems like your Klarna IT Production API credentials are not working for
   the Klarna Payments plugin, please verify your Klarna contract is for the Klarna
   Payments solution. If your Klarna contract is for Klarna Checkout, please instead
   use the Klarna Checkout for WooCommerce plugin. API error code: 403, Klarna API
   error message: Forbidden, Klarna correlation_id: fa4554b7-d69c-4e84-ad5d-2bb0529903c7”
 * I already tried to copy and paste credentials many times and tried to generate
   new ones, but error still there and plugins doesnt work.
    Can you help me?
 * Thank you
    -  This topic was modified 4 years, 6 months ago by [nikidexa](https://wordpress.org/support/users/nikidexa/).

Viewing 1 replies (of 1 total)

 *  [kristiklarna](https://wordpress.org/support/users/kristiklarna/)
 * (@kristiklarna)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/api-error-301/#post-14935765)
 * Hi [@nikidexa](https://wordpress.org/support/users/nikidexa/) ,
    Earlier today
   your Klarna merchant_id was INACTIVE, thus the API create_session call resulted
   in a 403 error for Klarna correlation_id: fa4554b7-d69c-4e84-ad5d-2bb0529903c7
 * Your merchant_id now shows as ACTIVE (and is configured for Klarna Payments, 
   not Klarna Checkout, so please retest and hopefully the integration will work
   successfully. If not, per [https://docs.krokedil.com/article/274-klarna-payments-error-codes](https://docs.krokedil.com/article/274-klarna-payments-error-codes)&
   [https://docs.krokedil.com/article/304-klarna-contact-merchant-support](https://docs.krokedil.com/article/304-klarna-contact-merchant-support),
   Klarna merchant support can review your merchant_id configuration if you need
   any further support.

Viewing 1 replies (of 1 total)

The topic ‘API error 403’ is closed to new replies.

 * ![](https://ps.w.org/klarna-payments-for-woocommerce/assets/icon-256x256.png?
   rev=3174333)
 * [Klarna for WooCommerce](https://wordpress.org/plugins/klarna-payments-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/klarna-payments-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/klarna-payments-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/klarna-payments-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/klarna-payments-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/klarna-payments-for-woocommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [kristiklarna](https://wordpress.org/support/users/kristiklarna/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/api-error-301/#post-14935765)
 * Status: resolved