Title: API error
Last modified: January 23, 2017

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# API error

 *  Resolved [sedelstein](https://wordpress.org/support/users/sedelstein/)
 * (@sedelstein)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/api-error-23/)
 * I have the shortcode for a form on a page and when I view the page I get this
   error: Whoops, you’re not connected to MailChimp. You need to enter a valid MailChimp
   API key. However, I have entered the api key and in the form list under List 
   the correct form name is displayed from MailChimp and I was able to add the forms
   field in the Form Builder. What else needs to be done for the form to work?
 * Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [sedelstein](https://wordpress.org/support/users/sedelstein/)
 * (@sedelstein)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/api-error-23/#post-8689263)
 * Never mind. Dumb user error.
 *  Plugin Contributor [yikesitskevin](https://wordpress.org/support/users/yikesitskevin/)
 * (@yikesitskevin)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/api-error-23/#post-8689266)
 * Hi [@sedelstein](https://wordpress.org/support/users/sedelstein/),
 * First, are you using the latest version of the plugin (6.3.1)?
 * Second, can you navigate to the plugin’s settings page in the admin (where you
   enter the API key) and try re-entering the API key? Are you getting any errors
   or does it still say you’re connected? A lot of times a user’s server has intermittent
   issues connecting to MailChimp (i.e. the connection can fail sometimes). If it’s
   just a connection issue, this usually resolves itself within a half hour.
 * Cheers,
    Kevin.
 *  Plugin Contributor [yikesitskevin](https://wordpress.org/support/users/yikesitskevin/)
 * (@yikesitskevin)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/api-error-23/#post-8689269)
 * Oh okay – have a good day 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘API error’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [yikesitskevin](https://wordpress.org/support/users/yikesitskevin/)
 * Last activity: [9 years, 7 months ago](https://wordpress.org/support/topic/api-error-23/#post-8689269)
 * Status: resolved