Support » Plugin: Smash Balloon Social Photo Feed » API error 190: Error validating access token

  • Resolved munyagu

    (@munyagu)


    Thanks for the great plugin.

    In the user’s production environment, the following message is displayed in Smash Balloon Instagram Feed v2.8.2 and the feed is not updated.

    There has been a problem with your Instagram Feed.
    API error 190: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons. “There has been a problem with your Instagram Feed.

    I know that the link in the “Directions on how to resolve this issue” button recommends getting a token and connecting manually as a way to resolve the issue.
    However, the process of obtaining a token is too hard for the user to implement.

    Is it possible to solve this problem by simply “Remove from Primary feed” and reconnect by pressing the “Connect an Instagram Account” button?

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