Title: API doesn’t work Last modified: May 15, 2024 --- # API doesn’t work * [melbournesocialtango](https://wordpress.org/support/users/melbournesocialtango/) * (@melbournesocialtango) * [2 years ago](https://wordpress.org/support/topic/api-doesnt-work-4/) * Hello, * I am trying to access the subscriptions via an API: [https://***/wp-json/wc/v3/subscriptions](https://***/wp-json/wc/v3/subscriptions), but I’m getting an error: * { “code”: “rest_no_route”, “message”: “No route was found matching the URL and request method.”, “data”: { “status”: 404 } } * Any help with that please? * Below is our system status: * ```wp-block-code ` WordPress Environment WordPress address (URL): https://melbournesocialtango.com Site address (URL): https://melbournesocialtango.com WC Version: 8.8.3 REST API Version: ✔ 8.8.3 Action Scheduler Version: ✔ 3.7.4 Log Directory Writable: ✔ WP Version: 6.5.3 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – Server Environment Server Info: Apache PHP Version: 7.4.33 PHP Post Max Size: 256 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 8.2.1 OpenSSL/3.1.1 SUHOSIN Installed: – MySQL Version: 8.0.34-26 Max Upload Size: 256 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ Database WC Database Version: 8.8.3 WC Database Prefix: npv_ Total Database Size: 109.10MB Database Data Size: 87.81MB Database Index Size: 21.29MB npv_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB npv_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB npv_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB npv_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB npv_woocommerce_order_items: Data: 0.09MB + Index: 0.02MB + Engine InnoDB npv_woocommerce_order_itemmeta: Data: 1.52MB + Index: 0.53MB + Engine InnoDB npv_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB npv_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB npv_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB npv_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB npv_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB npv_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB npv_actionscheduler_actions: Data: 0.27MB + Index: 0.25MB + Engine InnoDB npv_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB npv_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB npv_actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB npv_commentmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB npv_comments: Data: 1.52MB + Index: 0.72MB + Engine InnoDB npv_ditty_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB npv_ditty_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB npv_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB npv_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB npv_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB npv_e_submissions: Data: 0.09MB + Index: 0.27MB + Engine InnoDB npv_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB npv_e_submissions_values: Data: 0.08MB + Index: 0.03MB + Engine InnoDB npv_give_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB npv_give_comments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_give_donationmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB npv_give_donormeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB npv_give_donors: Data: 0.02MB + Index: 0.03MB + Engine InnoDB npv_give_formmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB npv_give_logmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB npv_give_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_give_sequential_ordering: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_give_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB npv_jetpack_sync_queue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB npv_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB npv_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_mp_timetable_data: Data: 0.02MB + Index: 0.02MB + Engine InnoDB npv_options: Data: 8.08MB + Index: 0.22MB + Engine InnoDB npv_pmxe_exports: Data: 0.05MB + Index: 0.00MB + Engine InnoDB npv_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB npv_pmxe_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_postmeta: Data: 39.55MB + Index: 9.03MB + Engine InnoDB npv_posts: Data: 29.52MB + Index: 0.83MB + Engine InnoDB npv_prflxtrflds_fields_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB npv_redirects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB npv_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_revslider_sliders: Data: 0.05MB + Index: 0.02MB + Engine InnoDB npv_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_revslider_slides: Data: 0.17MB + Index: 0.02MB + Engine InnoDB npv_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB npv_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_sgs_log_events: Data: 2.02MB + Index: 4.02MB + Engine InnoDB npv_sgs_log_visitors: Data: 0.09MB + Index: 0.09MB + Engine InnoDB npv_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB npv_tec_events: Data: 0.05MB + Index: 0.02MB + Engine InnoDB npv_tec_occurrences: Data: 0.13MB + Index: 0.06MB + Engine InnoDB npv_tec_posts_and_ticket_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_tec_series_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB npv_tec_ticket_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_term_relationships: Data: 0.06MB + Index: 0.05MB + Engine InnoDB npv_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB npv_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB npv_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB npv_usermeta: Data: 1.52MB + Index: 3.03MB + Engine InnoDB npv_users: Data: 0.11MB + Index: 0.05MB + Engine InnoDB npv_wc_admin_note_actions: Data: 0.09MB + Index: 0.02MB + Engine InnoDB npv_wc_admin_notes: Data: 0.11MB + Index: 0.00MB + Engine InnoDB npv_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_wc_customer_lookup: Data: 0.08MB + Index: 0.03MB + Engine InnoDB npv_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB npv_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB npv_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB npv_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB npv_wc_order_product_lookup: Data: 0.11MB + Index: 0.06MB + Engine InnoDB npv_wc_order_stats: Data: 0.11MB + Index: 0.08MB + Engine InnoDB npv_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB npv_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB npv_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB npv_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB npv_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB npv_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB npv_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB npv_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB npv_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB npv_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB npv_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Post Type Counts acf-field: 2 acf-field-group: 1 attachment: 1242 cpt_courses: 6 cpt_layouts: 4 cpt_services: 12 cpt_team: 8 cpt_testimonials: 3 custom_css: 1 ditty: 2 ditty_display: 4 ditty_layout: 3 ditty_news_ticker: 2 elementor_font: 1 elementor_library: 14 give_forms: 1 give_payment: 7 mc4wp-form: 1 mp-column: 7 nav_menu_item: 57 oembed_cache: 22 page: 29 points_image: 2 post: 9 product: 58 revision: 3515 shop_coupon: 6 shop_order: 1104 shop_order_refund: 15 tec_tc_ticket: 2 tribe_event_series: 10 tribe_events: 149 tribe_organizer: 12 tribe_venue: 31 wc_membership_plan: 2 wc_user_membership: 315 wpcf7_contact_form: 3 wpsl_stores: 21 ywsbs_subscription: 240 Security Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ Active Plugins (39) Advanced Custom Fields: by WP Engine – 6.2.9 Advanced Post Manager: by The Events Calendar – 4.5.4 Autocomplete WooCommerce Orders: by QuadLayers – 3.3.0 Classic Editor: by WordPress Contributors – 1.6.3 Contact Form 7: by Takayuki Miyoshi – 5.9.4 Disable Comments: by WPDeveloper – 2.4.6 Ditty: by Metaphor Creations – 3.1.40 Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5 Elementor Pro: by Elementor.com – 3.17.1 Elementor: by Elementor.com – 3.21.4 301 Redirects: by WebFactory Ltd – 2.75 Event Tickets: by The Events Calendar – 5.9.1.1 The Events Calendar Pro: by The Events Calendar – 6.4.0.1 Flexible Checkout Fields: by WP Desk – 4.1.5 ICS Calendar: by Room 34 Creative Services LLC – 11.0.1.1 Import and export users and customers: by codection – 1.26.6.1 Jetpack: by Automattic – 13.4 Loco Translate: by Tim Whitlock – 2.6.7 Mailchimp for WooCommerce: by Mailchimp – 4.0.1 MC4WP: Mailchimp for WordPress: by ibericode – 4.9.13 Maintenance: by WebFactory Ltd – 4.08 Media Library Assistant: by David Lingren – 3.15 Post Types Order: by Nsp Code – 2.2.1 Slider Revolution: by ThemePunch – 6.5.11 Speed Optimizer: by SiteGround – 7.5.0 Security Optimizer: by SiteGround – 1.4.13 The Events Calendar: by The Events Calendar – 6.4.0.1 ThemeREX Addons: by ThemeREX – 1.6.61.5 ThemeREX Updater: by ThemeREX – 1.9.6 Update Theme and Plugins from Zip File: by Jeff Sherk – 2.0.0 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.24.3 Product Customer List for WooCommerce: by Kokomo – 3.1.6 WC Search Orders By Product: by WPHEKA – 2.0 Advanced Order Export For WooCommerce: by AlgolPlus – 3.5.1 WooCommerce Stripe Gateway: by WooCommerce – 8.2.0 WooCommerce Memberships: by SkyVerge – 1.9.8 WooCommerce: by Automattic – 8.8.3 (update to version 8.9.0 is available) WP Store Locator: by Tijmen Smit – 2.2.241 YITH WooCommerce Subscription: by YITH – 3.5.0 Inactive Plugins (3) Checkout Field Editor for WooCommerce: by ThemeHigh – 2.0.1 Essential Addons for Elementor: by WPDeveloper – 5.9.20 WooCommerce Square: by WooCommerce – 4.6.1 Must Use Plugins (1) installatron_hide_status_test.php: by – Settings API Enabled: ✔ Force SSL: – Currency: AUD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – Logging Enabled: ✔ Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2 Retention period: 30 days Level threshold: – Log directory size: 168 KB WC Pages Shop base: #83 - /shop/ Cart: #1842 - /cart/ Checkout: #1844 - /checkout/ My account: #4820 - /my-account/ Terms and conditions: #5338 - /terms/ Theme Name: RareRadio Child Version: 1.0 Author URL: http://ancorathemes.com/ Child Theme: ✔ Parent Theme Name: RareRadio Parent Theme Version: 1.0.5 Parent Theme Author URL: https://ancorathemes.com/ WooCommerce Support: ✔ Templates Overrides: – Admin Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customize-store customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management product-virtual-downloadable product-external-affiliate product-grouped product-linked product-pre-publish-modal remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience product-custom-fields settings async-product-editor-category-field launch-your-store Daily Cron: ✔ Next scheduled: 2024-05-16 02:07:49 +10:00 Options: ✔ Notes: 211 Onboarding: completed Action Scheduler Complete: 468 Oldest: 2024-04-14 19:55:13 +1000 Newest: 2024-05-15 13:28:18 +1000 Failed: 5 Oldest: 2022-05-02 08:04:00 +1000 Newest: 2023-06-05 10:33:55 +1000 Pending: 340 Oldest: 2024-05-15 18:15:53 +1000 Newest: 2099-12-31 00:00:00 +1100 Status report information Generated at: 2024-05-15 14:50:06 +10:00 ` ``` Viewing 1 replies (of 1 total) * [Afzal (woo-hc)](https://wordpress.org/support/users/afzalpansuvi/) * (@afzalpansuvi) * [2 years ago](https://wordpress.org/support/topic/api-doesnt-work-4/#post-17759796) * Hi [@melbournesocialtango](https://wordpress.org/support/users/melbournesocialtango/), * Thank you for reaching out. The error message you’re seeing typically indicates that the URL you’re trying to access is not available or the request method is not supported. Since you’re trying to access the subscriptions endpoint, let’s ensure that everything is set up correctly. * Firstly, could you please confirm if the WooCommerce Subscriptions plugin is active on your site? The endpoint `/wp-json/wc/v3/subscriptions` is specific to the WooCommerce Subscriptions extension, and if it’s not installed or activated, this could be the reason for the error. If the plugin is active, we should check if the REST API is properly configured. Here are a few steps you can follow: 1. Ensure that pretty permalinks are enabled in your WordPress settings. You can find this under Settings > Permalinks. 2. Verify that the WooCommerce Subscriptions plugin is up to date. If an update is available, please proceed with updating it. 3. Check if any security plugin or server configuration might be blocking REST API requests. * If you continue to face difficulties, I would recommend checking the WooCommerce [REST API documentation](https://woocommerce.com/document/woocommerce-rest-api/) for more insights on using and troubleshooting the API. * Let us know if there’s anything else we can help you with. Viewing 1 replies (of 1 total) The topic ‘API doesn’t work’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 1 reply * 2 participants * Last reply from: [Afzal (woo-hc)](https://wordpress.org/support/users/afzalpansuvi/) * Last activity: [2 years ago](https://wordpress.org/support/topic/api-doesnt-work-4/#post-17759796) * Status: not resolved