Title: API connectivity test fails
Last modified: August 30, 2016

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# API connectivity test fails

 *  Resolved [marga451](https://wordpress.org/support/users/marga451/)
 * (@marga451)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/api-connectivity-test-fails/)
 * Hello,
    I need your help, please. Today Rating Widget slows the site, has disappeared
   from the menu and continues to give this error: “Oops … From unknown reason, 
   the API connectivity test fails.”
 * What should I do? What happened?
    I have to uninstall and lose everything? This
   is the link of the site if it helps. Thank you
 * [http://www.executivesummary.it](http://www.executivesummary.it)
 * [https://wordpress.org/plugins/rating-widget/](https://wordpress.org/plugins/rating-widget/)

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Author [RatingWidget](https://wordpress.org/support/users/ratingwidget/)
 * (@ratingwidget)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/api-connectivity-test-fails/#post-6767743)
 * Try to deactivate, and the activate again. Let us know if that fixed the issue.
 *  [Don Huan](https://wordpress.org/support/users/don-huan/)
 * (@don-huan)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/api-connectivity-test-fails/#post-6767837)
 * Тo me is not activated. as pressed Allow &continue says Page not available?
 *  Thread Starter [marga451](https://wordpress.org/support/users/marga451/)
 * (@marga451)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/api-connectivity-test-fails/#post-6767847)
 * I would try to deactivate it, but I not lose data? or I lose only if I remove
   the plugin?
    because I have different credit ratings and votes. Thank you
 * [@don](https://wordpress.org/support/users/don/) Huan: I’m sorry but I not understand:
   what is not activated?
 *  [Don Huan](https://wordpress.org/support/users/don-huan/)
 * (@don-huan)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/api-connectivity-test-fails/#post-6767851)
 * in short I can not turn it on
 *  Thread Starter [marga451](https://wordpress.org/support/users/marga451/)
 * (@marga451)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/api-connectivity-test-fails/#post-6767861)
 * Because now is disabled for unlogged users.
 *  Plugin Author [RatingWidget](https://wordpress.org/support/users/ratingwidget/)
 * (@ratingwidget)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/api-connectivity-test-fails/#post-6767878)
 * [@marga451](https://wordpress.org/support/users/marga451/) – no, you will not
   lose the data if you deactivate without deleting the plugin.
 * [@marga451](https://wordpress.org/support/users/marga451/), and [@don](https://wordpress.org/support/users/don/),
   please contact our support via [http://rating-widget.com/contact/](http://rating-widget.com/contact/)
   and we’ll try to resolve your issues (we need more details).
 *  Thread Starter [marga451](https://wordpress.org/support/users/marga451/)
 * (@marga451)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/api-connectivity-test-fails/#post-6767933)
 * I turned off and turned on again and the plugin now works no more errors.
    Thank
   you for your suggestion, Margherita
 *  [artifleur](https://wordpress.org/support/users/artifleur/)
 * (@artifleur)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/api-connectivity-test-fails/#post-6767996)
 * Hey,
    I’m working on a website on a local host and I get “Oops … From unknown
   reason, the API connectivity test failed.” After installing the plugin. I tried
   the options above but no results.
 *  Plugin Author [Vova Feldman](https://wordpress.org/support/users/svovaf/)
 * (@svovaf)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/api-connectivity-test-fails/#post-6767998)
 * [@artifleur](https://wordpress.org/support/users/artifleur/) if that’s still 
   relevant please [contact our support](https://rating-widget.com/contact/).

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘API connectivity test fails’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/rating-widget_4db0e0.svg)
 * [Rating-Widget: Star Review System](https://wordpress.org/plugins/rating-widget/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/rating-widget/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/rating-widget/)
 * [Active Topics](https://wordpress.org/support/plugin/rating-widget/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/rating-widget/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/rating-widget/reviews/)

 * 9 replies
 * 5 participants
 * Last reply from: [Vova Feldman](https://wordpress.org/support/users/svovaf/)
 * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/api-connectivity-test-fails/#post-6767998)
 * Status: resolved