Support » Plugin: jQuery Pin It Button for Images » Apester Interactive Content causes empty settings page

  • Hello.

    I installed your plugin for about a week ago, but have never been able to actually see (any of) the settings page. Which is fairly annoying, to say the least.

    Yesterday I went ahead and diagnosed the problem, and I was successful in finding out the cause (at least for me). It seems there are some major incompatibilities issues with the plugin “Apester Interactive Content“.

    As soon as I disabled the earlier mentioned plugin was the settings pages visible. But the problem is that I’m actively using and depending on the mentioned plugin, therefore: Please fix it, as soon as possible. I’m using the latest (official) version of WP, Apester Interactive Content and jQuery Pin It Button for Images.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author mrsztuczkens

    (@mrsztuczkens)

    Hey @quenderin,

    thanks so much for finding what plugin causes the issue on your website! Would you mind testing the updated version of JPIBFI? You can find it here: https://downloads.wordpress.org/plugin/jquery-pin-it-button-for-images.2.2.6.zip (will make it public probably tomorrow). Delete your current version of JPIBFI, install this one and check out if the settings page works and let me know!

    Thread Starter quenderin

    (@quenderin)

    Sorry haven’t had the time to test it yet, will do tomorrow.

    Thread Starter quenderin

    (@quenderin)

    Here is the method I used:

    Google Chrome -> Inspect -> Console -> found the name of the plugin -> deactivated it

    Will install and try the version in your link now.

    Thread Starter quenderin

    (@quenderin)

    Just installed the version, and the settings pages does indeed have content now (even while Apester Interactive Content is enabled!). 🙂

    Good job. Just remember the tip above about the Console in Chrome Web Inspector, that really helped me figurer out that Apester Interactive Content was the plugin causing the empty pages! 🙂

    Plugin Author mrsztuczkens

    (@mrsztuczkens)

    Hey @quenderin,

    sounds good. Thanks for helping out. I’ll release this version to public in a day or two.

    Thread Starter quenderin

    (@quenderin)

    You’re welcome. Thanks for a great plugin. 🙂

    Plugin Author mrsztuczkens

    (@mrsztuczkens)

    Hey @quenderin,

    I’ve just released an update of the plugin. Once you update, please let me know if things still work properly with the Apester plugin (just making sure). Again, thanks for your help!

Viewing 7 replies - 1 through 7 (of 7 total)
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