Title: Apache error
Last modified: May 11, 2026

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# Apache error

 *  [cj86](https://wordpress.org/support/users/cj86/)
 * (@cj86)
 * [5 days, 8 hours ago](https://wordpress.org/support/topic/apache-error-11/)
 * Every time the jet pack pluggin is activated on my website, we are faced with
   hundreds of these errors:
 * 2026-05-10 10:53:18 UTC [apache][authz_core:error] [pid 1335] [client 66.249.72.173:
   12136] AH01630: client denied by server configuration: /home/customer/www/mangoglass.
   co.uk/public_html/wp-content/plugins/jetpack/jetpack_vendor/automattic/woocommerce-
   analytics/build/Index.php
   ‮2026-05-06 23:53:02 UTC [apache][authz_core:error][
   pid 55959] [client 107.172.195.13:12136] AH01630: client denied by server configuration:/
   home/customer/www/mangoglass.co.uk/public_html/wp-content/plugins/woocommerce-
   payments/dist/index.php
 * etc etc. The only solution i’ve found is to disable jetpack but would love to
   find a solution so i can use it if anyone is able to help?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fapache-error-11%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * (@erania-pinnera)
 * [1 day, 14 hours ago](https://wordpress.org/support/topic/apache-error-11/#post-18909277)
 * Hello [@cj86](https://wordpress.org/support/users/cj86/),
 * Thanks for sharing those log entries. I can understand why seeing hundreds of
   errors would be alarming.
 * From the examples you posted, these messages usually indicate that your server
   security configuration is successfully blocking direct access attempts to plugin
   files. In other words, the server is denying access intentionally rather than
   Jetpack itself failing internally.
 * The requests are often generated by bots or automated scanners probing common
   plugin paths, and similar entries can happen with other plugins too, including
   the WooCommerce Payments example you shared.
 * A few things worth checking:
    - Review whether your `.htaccess` rules or server security tools (such as ModSecurity
      or Imunify360) are configured to log all blocked requests very aggressively.
    - Make sure Jetpack, WooCommerce Payments, and all other plugins/themes are 
      fully updated.
    - Confirm with your hosting provider whether these entries are expected security
      blocks or whether a specific rule may be generating excessive logging.
 * It would also help to know whether there are any actual site issues occurring
   alongside the log entries, such as:
    - slow performance,
    - broken functionality,
    - REST API errors,
    - connection problems with Jetpack services,
    - or visitor-facing issues.
 * If the site itself works normally and the main issue is the volume of log entries,
   this may be more related to the hosting/security logging configuration than to
   Jetpack itself – you may want to reach out to the host to see if they can provide
   more info on that.
 * If you can share a bit more about the following, we’d be happy to take a closer
   look.:
    - which Jetpack features you’re using,
    - whether there are any visible site problems,
    - and which hosting/security setup the site uses,
 * Hope that’s all clear! Let me know how you get on.

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * Last activity: [1 day, 14 hours ago](https://wordpress.org/support/topic/apache-error-11/#post-18909277)
 * Status: not resolved