Jetpack by WordPress.com
[resolved] Anyone having problems to update this plugin? (2 posts)

  1. madaboutravel
    Posted 3 years ago #

    I am having a lot of trouble trying to update it... No matter how many times, I try, I keep getting this message

    Could not copy file. /homepages/46/d414222608/htdocs/wp-content/upgrade/jetpack.tmp/jetpack/_inc/images/screenshots/comments.png

    And the update is never completed. I've been having trouble with my backup plugin but since I deactivated jetpack it works now... which sucks, cos I really like Jetpack.

    Anyone can help me? Bear in mind that I'm not an expert...


  2. Jeremy Herve
    Jetpack Mechanic
    Plugin Author

    Posted 3 years ago #

    Could you try installing the plugin via FTP, as explained here:

    You will want to delete all existing jetpack plugin folders before to upload the new plugin files.

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