@kubik101
Hello mate, could you please send a direct message to https://www.facebook.com/quadlayers ?
Regards.
Hi Guys.
Have contacted you via Messenger and provided the information you asked for.
What’s the status of looking into or fixing this issue?
Thanks.
Hi guys,
see that the ticket has been solved, but I experience also still this problem with the newest version. Any update that can be shared regarding this issue?
Issue is not resolved. Don’t know why developer marked it resolved.
I have been in contact with them but have been very slow to respond.
Latest response was 20th Dec 2023:
We have forwarded your case to our development team for review. While we prioritize tickets related to premium licenses, please be assured that your issue is important to us and we are committed to addressing it as efficiently as possible. We will keep you updated on the progress.
We appreciate your patience and understanding.
@kubik101
@wessvz
Hello there,
Apologies for the delay in getting back to you.
Could you kindly confirm if, when attempting to add a product with attributes set to “any” to the cart on the individual product page with our plugin activated, you encounter a behavior resembling the alert shown in the following screenshot?https://snipboard.io/yACgl7.jpg
Best regards, QuadLayers Support Team.
Yes, this is highlighted and explained in the video i originally created and sent via messenger, included here for your convenience.
Video Explaining the issue (ensure sound is on):
https://quadlayers.kubik101.com.au/20231205-quadlayers-ajax-add-to-cart.mp4
