Title: Any point?
Last modified: February 15, 2024

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# Any point?

 *  Resolved [ShakeyRed](https://wordpress.org/support/users/dtco6971/)
 * (@dtco6971)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/any-point/)
 * Is there any point using this plugin in the UK. I find it really odd that I am
   unable to view my own products in a store that no longer functions in the UK.
 * Am I missing something?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fany-point%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [carolm29 (woo-hc)](https://wordpress.org/support/users/carolm29/)
 * (@carolm29)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/any-point/#post-17428684)
 * Hey there, [@dtco6971](https://wordpress.org/support/users/dtco6971/)! Thanks
   for contacting us. I’m happy to help you.
 * Do you mind sharing more details about the issues you are facing?
    - When did the store stop working?
    - Can you provide more information on what exactly you are seeing? If a screenshot
      would be helpful, I recommend using [https://snipboard.io](https://snipboard.io).
      You can share the direct link to the image as a response to this topic.
 * Furthermore, I’d like to understand your site properly. Please share with us 
   the necessary information below for us to investigate the issue further:
    - System Status Report which you can find via WooCommerce > Status > Get system
      report > Copy for support.
    - Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can 
      use the selector to search for Fatal Errors.
      You could copy and paste your
      reply here or paste it via [https://gist.github.com/](https://gist.github.com/)
      and send the link here.
 * Looking forward to your reply.
 * Have a wonderful day!
 *  Thread Starter [ShakeyRed](https://wordpress.org/support/users/dtco6971/)
 * (@dtco6971)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/any-point/#post-17429221)
 * Hi there, thanks for the reply.
 * Just to be clear, I’m not sure it’s an issue with the plugin, but Facebook stores.
 * So when I create a product I get the,
 * “**Facebook for WooCommerce**
   Created product xxxxxxxxxxxxxxxx on Facebook.”
 * When I click to go check the product over on Facebook, it takes me to a page 
   with a padlock and says,
 * “**This content isn’t available at the moment**
 * When this happens, it’s usually because the owner only shared it with a small
   group of people or changed who can see it, or it’s been deleted.”
 * I cannot see what my products look like in the Facebook store
 *  [Afzal (woo-hc)](https://wordpress.org/support/users/afzalpansuvi/)
 * (@afzalpansuvi)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/any-point/#post-17430130)
 * Hi [@dtco6971](https://wordpress.org/support/users/dtco6971/),
 * I understand that you are using the Facebook for WooCommerce plugin, and you 
   are having trouble viewing your products on Facebook in the UK. There are a few
   possible reasons why you might not be able to see your products on Facebook:
    - Your products may not have been approved by Facebook yet. This can take up
      to 24 hours after you create or update a product. You can check the status
      of your products in the WooCommerce dashboard, under Marketing > Facebook 
      > Product sync. If your products are still pending approval, please wait for
      a while and try again later.
    - Your products may not comply with Facebook’s commerce policies. Facebook has
      some rules and guidelines for what products can be sold on their platform.
      You can review the policies [here](https://www.facebook.com/policies/commerce).
    - Your products may not be visible to your target audience. Facebook allows 
      you to control who can see your products based on their location, age, gender,
      and interests. You can use the Audience Network tool to test how your products
      appear to different [audiences](https://www.facebook.com/business/help/120325381656392?id=725943027795860).
 * If none of the above solutions work for you, please let us know and we’ll be 
   happy to investigate further.
 *  [anastas10s](https://wordpress.org/support/users/anastas10s/)
 * (@anastas10s)
 * [2 years ago](https://wordpress.org/support/topic/any-point/#post-17478259)
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   we’ll be here if and/or when you are ready to continue.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Any point?’ is closed to new replies.

 * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606)
 * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/)

 * 4 replies
 * 4 participants
 * Last reply from: [anastas10s](https://wordpress.org/support/users/anastas10s/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/any-point/#post-17478259)
 * Status: resolved