Any idea why is product page seem messed up after woocommerce & avada update?

  • Resolved spirittlk

    (@spirittlk)


    5 years, 3 months ago

    Hello! I love your plugin and all was well until I updated my theme (avada) and ran the woocommerce updater. There were also updates to your plugin recently I believe. Now, when I put cloudflare in development mode, remove all critical CSS rules, purge all caches, etc… everything is fine for awhile, but as the critical css rules repopulate, I find that various pages are screwed up above the fold CSS, specifically, the menus don’t work on the page above… and after awhile all the css gets really messed up – headers don’t look right, my front page turns into a mess, etc… any ideas? I have actually disabled the plugin after writing this because it made my website thoroughly dysfunctional – I hope we can work together to resolve this since I really loved it – it seems that the product rules are part of the problem. Perhaps you can email me and I can turn it back on and allow it to trash the pages so you can have a look later 🙂

    • This topic was modified 5 years, 3 months ago by spirittlk.
    • This topic was modified 5 years, 3 months ago by spirittlk.
    • This topic was modified 5 years, 3 months ago by spirittlk.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    5 years, 3 months ago

    I’d be happy to help 🙂

    Some questions to get us going;
    * can you make a screenshot of how the page looks when it’s broken?
    * did we add anything to the “force include rules” or “add CSS to all rules” during our previous run? any other setting we changed in the process?

    frank

    Thread Starter spirittlk

    (@spirittlk)

    5 years, 3 months ago

    Thank you so much! I just went and re-enabled the plugin by using “inline and defer CSS” in auto-optimize. This activates critical css, as you know and the minute I did the following page shifted to a corrupted menu and css.

    The odd thing is that nothing else changed except my theme, plugin updates, and woocommerce updates. I didn’t go into autoptimize or critical css and change any of the settings.

    After I discovered my pages were corrupt, I emptied all caches – cloudflare, w3tc, and autooptimize, turned off critical css to verify all was well, then turned it back on – and once again, things are back to “unnormal”

    Thank you for your help! It is late here so I’ll check back tomorrow.
    Ann

    ps – how do I sned you screenshots?

    • This reply was modified 5 years, 3 months ago by spirittlk.
    Plugin Author Optimizing Matters

    (@optimizingmatters)

    5 years, 3 months ago

    you can upload the screenshots to e.g. imgur.com and post the links here. or if you prefer you can mail me at futtta-at-gmail-dot-com 🙂

    Thread Starter spirittlk

    (@spirittlk)

    5 years, 3 months ago

    I just emailed you 🙂 I’ll check back tomorrow. Thank you!

    Thread Starter spirittlk

    (@spirittlk)

    5 years, 2 months ago

    Thank you for the emails and helping me understand the issues and my options. Your customer support is amazing and I’m grateful for it!

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    5 years, 2 months ago

    thanks 🙂

Viewing 6 replies - 1 through 6 (of 6 total)
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