“Antispam Disabled” email received

  • Resolved seminartrainer

    (@seminartrainer)


    6 years, 10 months ago

    I received the following email from Antispam by CleanTalk today and now my captcha forms are giving error messages. I disabled and then reactivated the plugin with the same results. I have checked my access key, and it’s valid and current.
    How do I resolve this?

    Attention, please!

    “Antispam by CleanTalk” plugin error on your site SWR Training:

    *** Antispam disabled. Check access key in CleanTalk plugin options. ***I got an email today saying, “

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support amagsumov

    (@amagsumov)

    6 years, 10 months ago

    Hello,

    Thank you for contacting us.

    Could you please name your site? We have to find your account to resolve this issue. Or to identify the account just open a support ticket here,
    https://cleantalk.org/my/support/open

    Thank you.

    Thread Starter seminartrainer

    (@seminartrainer)

    6 years, 10 months ago

    swrtraining.com

    Plugin Support amagsumov

    (@amagsumov)

    6 years, 10 months ago

    We’ve resolved this problem so everything should work fine.

    Also we’ve added 3 free months to your subscription for the inconvenience.

    If you have any other questions please let us know.

    Your Dashboard:[https://cleantalk.org/my]

    Best regards.

    Thread Starter seminartrainer

    (@seminartrainer)

    6 years, 10 months ago

    Awesome!!! Thanks so much!

    Plugin Support amagsumov

    (@amagsumov)

    6 years, 10 months ago

    You are welcome!
    Feel free contact us any time.

    Your Dashboard:[https://cleantalk.org/my]

    Best regards.

    djoconnell

    (@djoconnell)

    6 years, 10 months ago

    I have recently wrested control of my web site from an SEO company that went out of business. I believe the SEO company had a bundled subscription with a number of other web sites under its account. Ever since my transfer to a new host, I have been receiving blizzards of “subscriber” email notices followed by what appears to be mail exactly as “seminartrainer” posted, that my anti-spam had been disabled.

    He had success asking for your help. Can you help me? Will I need to purchase a single user subscription? What is the process? I am frankly a newbie . . .

    Thanks.

    David O’Connell

    http://www.EscondidoLawCenter.com

    Plugin Support SergeM

    (@serge00)

    6 years, 10 months ago

    Hello, David.

    I have found your website listed in one of the CleanTalk profiles. I will note post any e-mails here.

    Please, copy-paste your question about CleanTalk account and service here in our private Ticket SYstem and I’ll give you the details:
    https://cleantalk.org/my/support/open

    And basically yes, if you want your own CleanTalk profile and anti-spam licence, you can register here:
    https://cleantalk.org/register

    Our prices are here:
    https://cleantalk.org/price#anti-spam

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)
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