Support » Plugin: Smash Balloon Social Post Feed » another waste of time

  • another waste of time plugin where the developer forgets to mention that post types are locked unless you go with the “pro” version of the plugin. It’s actually there, behind a WALL of text.
    This trend is widespread and these developers are a cancer to the community and wordpress.
    And to be completely clear; it’s not that I feel entitled to get free plugins, I just want that the description of the features reflects reality.

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  • Plugin Author smashballoon

    (@smashballoon)

    Hey @tamerlaneunreal,

    Sorry that you feel that way. To clarify, this free plugin shows ALL post types by default, the only functionality related to post types that’s reserved for the Pro version is the ability to hide/show specific post types (only show photos, hide video posts, etc). As this is a more advanced feature, and one that most users don’t need, then we included it in our Pro version. A similar functionality could also be achieved in the free version using CSS though, as all post types have a specific class on them that can be targeted.

    We don’t state anywhere in our plugin description here on WordPress.org that this plugin is capable of showing only specific post types. If you saw that somewhere then please let me know. In fact, we state that this is a feature of the Pro version in the description here:

    To display photos, videos, the number of likes, shares and comments for each Facebook post, multiple layout options, post filtering by type or #hashtag/string and more then upgrade to the Pro version. Try out the Pro demo.

    We try to be as straight forward and up front about what this free plugin can do and have made sure to only list features in the description that are available completely for free. We do not intend to mislead anyone, and so apologize if you feel that’s the case. We’re trying to provide a free plugin to the community, but in order to support it well and on an ongoing basis we reserve some features for the Pro version.

    We appreciate your feedback. If you have any suggestions for ways we can change the plugin description to be more clear then please let me know as we always consider the feedback we receive, both positive and negative.

    Many thanks,

    John

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