Support » Plugin: WooCommerce Multi-Step Checkout » another freemium that is not advertised as such

  • …50% of claimed features are premium. But that would not be a problem if it looked as advertised. Instead, it doesn’t overrides theme’s style (i.e. it doesn’t make forms look like the screenshots), it splits into steps what Woocommerce already has into one (customers+order+payment details). So I wonder why should I use it in the first place. As a matter of fact, it would be be a great plugin if it applied to the whole cart experience, not only to checkout.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Diana Burduja

    (@diana_burduja)

    The only claimed features are:

    • Sleak design
    • Mobile friendly
    • Responsive layout
    • Adjust the main color to your theme
    • Inherit the form and buttons design from your theme
    • Keyboard navigation

    All of the above mentioned features are present in the plugin’s free version.

    exactly, and

      Adjust the main color to your theme
      Inherit the form and buttons design from your theme
      Keyboard navigation

    are premium

    Plugin Author Diana Burduja

    (@diana_burduja)

    All the claimed features, including the three features you mention, are available in the plugin’s free version.

    The plugin’s free version is actively used on 10,000+ websites and plenty of them have the main color adjusted to the theme. Some use the keyboard navigation.

    The form and buttons design are automatically inherited from the theme. There is no setting for that. In fact you complained in your first message that the plugin doesn’t override the theme’s style. “The plugin doesn’t override the theme’s style” and “the design is inherited from the theme” means exactly the same thing.

    sleak design is a false claim because it Inherits the form and buttons design from your theme, which means that it inherits the theme’s priority and that’s exactly the opposite of Adjust the main color to your theme, which is a premium feature anyway. Mobile friendly + Responsive layout means exactly the same thing and you could have bulleted premium features instead.

    I didn’t say that your plugin is crap, I said that is freemium. You don’t seem to get it. I also contested the fact that there’s no advertisement about some features being premium, which is something that you sellers seem to have a problem with, that is getting people to download your products and then shoot the adverts inside. You guys don’t understand that one is more inclined to buy if he knows it in advance.

    Plugin Author Diana Burduja

    (@diana_burduja)

    You are the only person that didn’t manage to change the main color. Click the blue color, change the color, then click the “Save” button.

    Plugin Author Diana Burduja

    (@diana_burduja)

    All the claimed features are present in the plugin’s free version.

    The “sleak design, responsive layout and mobile friendly” are regarded to the steps. See this screenshot. In the end the plugin adds only these steps to the checkout and it doesn’t modify the checkout form. The form and the buttons are inherited from the theme. Exactly as described.

    I understand that the plugin didn’t fit your expectations. That is alright. But it’s totally another thing to accuse us of false claims in the plugin’s description.

    I assume you expected the plugin to change the checkout form, the buttons and the cart page. It does not change and it doesn’t claim to change these things. It only creates the steps at the top of the page. That is all.

Viewing 6 replies - 1 through 6 (of 6 total)
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