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FrescoChat Live Chat
[resolved] Another bug? (2 posts)

  1. vovonep
    Posted 3 years ago #


    Somehow since this week, when a customer enters our website for the first time, they get the chat-box opened right away with 'Thanks for stopping by....'. Is this a new behavior we need to config somewhere, since this was not happening before?

    Also, the responses of the chat seems quite some slower this week, the asynchronous load takes about 8+ seconds now, where is was about 2+ seconds before. And, sometimes navigating to other pages of the customer results in loss of the chat session, but we can't pin this one, since this problem happens quite randomly.


  2. Sebastián Odena
    Plugin Author

    Posted 3 years ago #

    It must have been something temporary... we'll keep monitoring

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