Title: Another 500 error
Last modified: August 21, 2016

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# Another 500 error

 *  [emdiesel](https://wordpress.org/support/users/emdiesel/)
 * (@emdiesel)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/another-500-error/)
 * Hello everyone, I’m working on fixing a few errors within a clients website, 
   and unfortunately I caused a 500 error. I went to install WP Super Cache, but
   I needed to change the permalinks from default in order to activate the plugin.
   Of course without thinking, I went ahead and changed them and didn’t look around
   for an htaccess file first. Well, the only thing I have access to is the root
   folder of the WordPress site (no database access or anything). So I look in the
   root folder, and theres no .htaccess file to be found. So now I’m stuck with 
   a 500 error and am not sure how to revert it back. I’d rather not give this client
   a hard time and ask for access to more areas, so does anyone know of a way to
   fix this? The only file that even remotely resembles an htaccess file is a web.
   config file.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Christine Rondeau](https://wordpress.org/support/users/crondeau/)
 * (@crondeau)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/another-500-error/#post-5090145)
 * Can you go back in the admin and changed the permalinks back to the default ones?
   
   I found in the past, that only default permalinks will work on certain servers.
 *  Thread Starter [emdiesel](https://wordpress.org/support/users/emdiesel/)
 * (@emdiesel)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/another-500-error/#post-5090147)
 * Interesting. I always have these kinds of issues with clients who host with GoDaddy…
   I would go back in and change them, but I’m getting the 500 error even in wp-
   admin.
 *  Thread Starter [emdiesel](https://wordpress.org/support/users/emdiesel/)
 * (@emdiesel)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/another-500-error/#post-5090152)
 * So if I were to get access to the database, do you think changing the permalink
   setting through there would reset everything back to the way it was?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Another 500 error’ is closed to new replies.

## Tags

 * [500 error](https://wordpress.org/support/topic-tag/500-error/)
 * [htaccess](https://wordpress.org/support/topic-tag/htaccess/)
 * [permalinks](https://wordpress.org/support/topic-tag/permalinks/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [emdiesel](https://wordpress.org/support/users/emdiesel/)
 * Last activity: [11 years, 10 months ago](https://wordpress.org/support/topic/another-500-error/#post-5090152)
 * Status: not resolved

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