We recently discovered that the former was a possibility in working with another user of the plugin on this issue. We’ve actually included a fix for that as part of the big update we just released. So, if you’re still using the plugin, would you be able to please update to the new version and let me know if this is still an issue for you?
If you think it might be the latter, could you have a look at the console in your browser (https://balsamiq.com/support/faqs/browserconsole/), after having clicked to dismiss our feedback request, and let me know if there are any errors that show there. That could go a long way in helping us figure out if a conflict specific to your admin exists.
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