• Resolved wondesigns19

    (@wondesigns19)


    Hi,
    I am having trouble when sending an announcement on the intranet. Instead of it sending the announcement as a message via the emails selected it sends a link to a page on the intranet which when clicked on comes up with an error 404 page not found.
    The issue is very infrequent as sometimes the announcement sends as it should do.

    Can you help ?

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author wphrmanager

    (@wphrmanager)

    Are you able to give us access to the site to logon and see this or do you have any logs which might capture the error?

    It may not be possible to resolve if it is erratic, as finding the cause in such circumstances is hard and may not be down to the plugin. WordPress’s email management can be a bit ropey at times as well. I know many many people use an independent SMTP plugin/provider rather than relying on the in-built WordPress email system.

    If you can let us have access, please contact us from our website here http://www.wphrmanager.com/submit-a-support-request/ and don’t add any private details on this post.

    I think the issue may have been resolved after I switched the plugin on and off again as it seems to be working now.
    If I have any further trouble I will let you know.

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Announcements’ is closed to new replies.