Support » Plugin: Portfolio Gallery - Photo Gallery » Animattion Doesn’t Work in Toggle Mode

Viewing 11 replies - 1 through 11 (of 11 total)
  • I am having the same issue.

    Huge-IT Support

    (@huge-it-support-1)

    Dear invisupport and redheaddigital,

    Thank you for contacting us.

    Please, be kindly informed that the issue is connected with the js errors you have in your console.
    In the case, if you could send us an email to info [at] huge-it.com, our developers would be able to assist you.

    Looking forward to hearing from you soon.
    Regards,

    Huge-IT Support

    (@huge-it-support-1)

    It has been one week, we are marking the ticket as resolved, because it is site specific and we have got no reply. Feel free to reply at any time with more information on this issue or un-resolve the topic if you do return to the ticket with a reply.

    Hello – i just sent an email from ckizzie [at] in-vi.net to the address you provided. I look forward to your response.

    Huge-IT Support

    (@huge-it-support-1)

    Dear invisupport,

    Thank you for the update.
    Please, be kindly informed that our support team member has already replied to your email.
    In the case, if you cannot see it in your inbox, please, check the spam folder as well.

    Regards,

    Plugin Author Huge-IT

    (@huge-it)

    It has been one week, we are marking the ticket as resolved, because it is site specific and we have got no reply. Feel free to reply at any time with more information on this issue or un-resolve the topic if you do return to the ticket with a reply.

    I am having this same issue, it seems like you resolved it privately but it would have been nice to have the solution here in the support forum too! What did the solution end up being? Currently the plugin is unusable on my site, but works fine in the demo on your website, so it would seem to be a fault with wordpress?

    Huge-IT Support

    (@huge-it-support-1)

    Dear nirurin,

    Thank you for your post.
    Please be kindly informed that we have added the following code in JS file:

    function portfolioGalleryIsotope(elem,option){
    //if(typeof elem.isotope == ‘function’){
    // elem.isotope(option);
    //}
    //else{
    elem.hugeitmicro(option);
    //}
    }

    Please add these codes to the plugin and inform us about your results.
    If there are some issues, we will be happy to assist.
    We will wait for your results.
    Thanks

    Huge-IT Support

    (@huge-it-support-1)

    Dear nirurin,
    Please keep us updated
    Thanks in advance

    This solved the issue thankyou! It seems the fault was with the theme I was using, as changing themes would also fix the problem. I really appreciate the quick response!

    Huge-IT Support

    (@huge-it-support-1)

    Dear nirurin,

    Thanks for letting us know about the results.
    Let me kindly mention that we are always ready and happy to help.
    If you have questions, feel free to ask them 🙂

    Wish you all the best!

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Animattion Doesn’t Work in Toggle Mode’ is closed to new replies.