Title: Android Pay check out Last modified: June 9, 2018 --- # Android Pay check out * Resolved [nourrirsafoi](https://wordpress.org/support/users/nourrirsafoi/) * (@nourrirsafoi) * [7 years, 11 months ago](https://wordpress.org/support/topic/android-pay-check-out/) * Hi guys! * I have received an order paid by Android Pay (for the first time) * But on my Stripe Dashboard, there is no name, no billing/delivery address which is enable on the plugin settings, to be necessary to fill in (physical product to send) * Maybe it is the same issue with Apple Pay ? (no order yet, by Apple Pay) * I have contacted Stripe support, here is their answer : * so as it’s a WordPress plug-in that’s something you would need to check with WordPress with as they would be able to look into this for you. It would be some issue with the plug-in not passing the information to Stripe * You were right to check it with us to make sure 🙂 * So, I have contacted the customer to send me by email his/her informations to send the order * Hope for a solution.. * Thank you for reading me * Somaya Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Contributor [Alexander C.](https://wordpress.org/support/users/alexanderfoxc/) * (@alexanderfoxc) * [7 years, 11 months ago](https://wordpress.org/support/topic/android-pay-check-out/#post-10381907) * Hi Somaya and thank you for you report. * I can confirm this issue. We will be working on the fix and it should be released shortly. * As a temporary solution, you can check customer’s address in your Stripe Dashboard– [https://dashboard.stripe.com/payments](https://dashboard.stripe.com/payments). Just click the payment you want to get details on and you should see customer’s billing address information (if it was provided during the payment). * Thread Starter [nourrirsafoi](https://wordpress.org/support/users/nourrirsafoi/) * (@nourrirsafoi) * [7 years, 11 months ago](https://wordpress.org/support/topic/android-pay-check-out/#post-10381949) * Hi Alex! * Thank you, I’m sure it won’t be a big deal * There is no name, no billing address, anywhere on my dashboard Stripe Only for this customer espacially, who paid with Android Pay * Payment is succeeded but no informations from him/her, except the email address * Normally, the check out process cannot be finalized without name and address informations So it is pretty weird… * Plugin Contributor [Alexander C.](https://wordpress.org/support/users/alexanderfoxc/) * (@alexanderfoxc) * [7 years, 11 months ago](https://wordpress.org/support/topic/android-pay-check-out/#post-10385090) * Additional Payment Methods addon has been updated to catch shipping address if it’s provided. When new core plugin version is released (should be within few days), it would also be catching billing address as well. * Once again thank you for reporting this. * Thread Starter [nourrirsafoi](https://wordpress.org/support/users/nourrirsafoi/) * (@nourrirsafoi) * [7 years, 11 months ago](https://wordpress.org/support/topic/android-pay-check-out/#post-10387599) * Wonderful Thank you Alex * Thread Starter [nourrirsafoi](https://wordpress.org/support/users/nourrirsafoi/) * (@nourrirsafoi) * [7 years, 6 months ago](https://wordpress.org/support/topic/android-pay-check-out/#post-10792386) * Hello, * Today, I have just received a new payment via Android pay, and still no shipping address is provided on my Stripe Dashboard. No name, no billing/shipping address, only the email. * With credit card, no problem. Only Android Pay. * Thank you for considering the issue S. * Thread Starter [nourrirsafoi](https://wordpress.org/support/users/nourrirsafoi/) * (@nourrirsafoi) * [7 years, 5 months ago](https://wordpress.org/support/topic/android-pay-check-out/#post-10894185) * Hello, Just received a payment via Android pay and still no name no address For a physical product, these informations are needed * I have asked STRIPE, here is their answer : * Abbie O. 09:20 I just checked your logs and can see the integration is built by them for this so this is something that would need to be set up on their end. Collecting name and address is optional with Android Pay so they would need to ensure that is set up for you. I can’t see into their integration process on my end. I would suggest waiting for their reply. They will be able to get that set up for you. You can also feel free to link them to this documentation: [https://stripe.com/docs/stripe-js/elements/payment-request-button](https://stripe.com/docs/stripe-js/elements/payment-request-button) * Thank you. * Plugin Contributor [Alexander C.](https://wordpress.org/support/users/alexanderfoxc/) * (@alexanderfoxc) * [7 years, 5 months ago](https://wordpress.org/support/topic/android-pay-check-out/#post-10894774) * Hi Somaya. I have replied to your email since this is not support forum for APM addon, but for core plugin itself. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Android Pay check out’ is closed to new replies. * ![](https://ps.w.org/stripe-payments/assets/icon-128x128.png?rev=2705524) * [Accept Stripe Payments](https://wordpress.org/plugins/stripe-payments/) * [Frequently Asked Questions](https://wordpress.org/plugins/stripe-payments/#faq) * [Support Threads](https://wordpress.org/support/plugin/stripe-payments/) * [Active Topics](https://wordpress.org/support/plugin/stripe-payments/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/stripe-payments/unresolved/) * [Reviews](https://wordpress.org/support/plugin/stripe-payments/reviews/) * 7 replies * 2 participants * Last reply from: [Alexander C.](https://wordpress.org/support/users/alexanderfoxc/) * Last activity: [7 years, 5 months ago](https://wordpress.org/support/topic/android-pay-check-out/#post-10894774) * Status: resolved