Support » Plugin: Analytify - Google Analytics Dashboard Plugin for WordPress » Anaylics data not available in Google Analytics

  • Resolved gb1232

    (@gb1232)


    I have installed Analytify onto my website ontariomalechorus.ca. The generated HTML code is present and matches my Google analytics account, but no statistics seem to be collected. Every field shows 0, even though I have visited a number of pages on the site.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Burhan Nasir

    (@burhandodhy)

    Hi there,

    I checked your site and found that tracking is not working because you have added the Gtag tracking code in “Custom JavaScript Code” option in Analytify Settings -> Advanced Tab. You need to remove the code. As Analytify automatically add the tracking code.

    Thank you for your reply. I have removed the custom javascript code as you said. I no longer see it in the HTML source for the pages. However, I still am not seeing any data in Google Analytics. Any thoughts?

    Plugin Author Adnan

    (@hiddenpearls)

    Tracking is working now.

    Let’s wait for 24 hours to see them in Google Analytics and Analytify.

    The data is coming through now. Thanks for your help.

    Plugin Author Adnan

    (@hiddenpearls)

    You’re welcome!

Viewing 5 replies - 1 through 5 (of 5 total)
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