Analytics stopped receiving data

Thanks for getting in touch @sandranavarro. From reviewing your site, both manually and via the tagassistant.google.com service, I can see that your Analytics snippets are placed correctly, however, they are not firing based on a possible Content Security Policy (CSP) rule, see this screenshot.

Your CSP configurations may be set via a plugin or via your .htaccess file. I noticed a consent type feature on your site, and in my case when testing, even when granting consent I don’t see the tags firing.

To assist with you further on this, please share the following:

1. Your Site Health information. You can use this form to share privately if preferred. 
2. Do you recalling having setup any CSP or installing a plugin to do so?

Note also that it looks like you have your Analytics snippets manually placed, along with also using Site Kit to insert your snippets.

Nice troubleshooting @sandranavarro. I can see now that your Analytics property is registering site visits at present after making changes or deactivating your HTTP Headers plugin.

Correct also that you don’t need to manually insert your snippets as Site Kit does this for you. Feel free to remove your manually added snippets if you wish.

Let me know if you have anymore questions with the above.

Thank you, I’ll remove the snippets.

Great! That will help ensure no skewed data or double reporting.

Yes, as a last question ( a bit dumb question), In my Site Kit page I don’t see an increase in the data showed in the Dashboard -> All Users, but I see some data in the analytics page itself (also, not in the users dashboard, but in the realtime dashboard).

I’m supposing that this data will probably update after some time, like one day or so?

There’s no dumb questions here, happy to assist! What you see in the real time reporting dashboard reflects your site at present, with site visits recording instantly. Site Kit uses the Analytics reporting API, which means it will show data up to the previous day. I hope that helps explain it! Note also that the “All users” you see within Site Kit reflects your “Total users”. You may be reviewing your “Active users” if viewing analytics.google.com, where it highlights a sites “active users”.

Let me know if you have any further questions on the above. If not, I’ll mark this topic as resolved.