Analytics shows direct traffic for search referrals

  • Resolved wpuser000

    (@wpuser000)


    5 years, 7 months ago

    Hello,

    Ever since I installed the plugin, most search engine traffic is now showing up as direct traffic (I have it set to auto-refresh after user clicks ok).

    Thank you

    • This topic was modified 5 years, 7 months ago by wpuser000.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WebToffee

    (@webtoffee)

    5 years, 7 months ago

    Hi @wpuser000,

    We will check the issue and revert back.

    Thread Starter wpuser000

    (@wpuser000)

    5 years, 7 months ago

    Hello,

    I just found out that it was because I had set the page to reload after accepting.

    Thank you

    Plugin Author WebToffee

    (@webtoffee)

    5 years, 6 months ago

    Hi @wpuser000,

    Thank you for providing us the info. We are looking into it.

    Plugin Author WebToffee

    (@webtoffee)

    5 years, 5 months ago

    Hi wpuser000,

    We tried to replicate the issue but were not successful. We tried to access our test/dev website directly via the browser address bar and also via a referral link. In both these instances, the GA dashboard source/medium indicated direct and referral respectively. It seemed to be ok even during the reload.

    Thread Starter wpuser000

    (@wpuser000)

    5 years, 5 months ago

    I just tested it out and noticed that for repeat visitors who had already accepted the cookie in the past, a Google referral is correctly attributed. It’s only for first-time visitors accepting our site cookies for the first time that a Google referral shows up as direct traffic.

    This article seems to be saying that this is a normal unavoidable side effect of any gpdpr plugin though:

    However, a side effect of some of the settings of these plugins might include

    …

    • No source of traffic: you will have 100% direct traffic.

          Except for users who agree to be tracked, leave the site, and then come back within 30 days (this is the cookie limit for notice dismissal).

    • This reply was modified 5 years, 5 months ago by wpuser000.
    • This reply was modified 5 years, 5 months ago by wpuser000.
Viewing 5 replies - 1 through 5 (of 5 total)
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