Title: Analytics not working
Last modified: November 26, 2024

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# Analytics not working

 *  Resolved [hetaweb](https://wordpress.org/support/users/hetaweb/)
 * (@hetaweb)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/analytics-not-working-25/)
 * Hello, Analytics feature is not working anymore and it redirects to Woocommerce/
   Home. Also, that page is without content. Do you have any idea? I have already
   troubleshooted deactivating theme and plugins
 * Thanks a lot

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Reynier (a11n)](https://wordpress.org/support/users/reynierc/)
 * (@reynierc)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/analytics-not-working-25/#post-18165061)
 * Hi [@hetaweb](https://wordpress.org/support/users/hetaweb/)
 * Thanks for reaching out! Understanding exactly what’s going wrong will be very
   helpful. When you say the Analytics feature isn’t working, are you seeing an 
   error message as you get redirected? Also, a screenshot of what you see when 
   it redirects to the home page without content would be great.
 * It seems like the issue might be an outdated browser cache or plugin. Please 
   try refreshing your browser cache and check if your WooCommerce version is up-
   to-date. Make sure to back up your site before making updates.
 * Looking forward to getting this sorted out.
 *  Thread Starter [hetaweb](https://wordpress.org/support/users/hetaweb/)
 * (@hetaweb)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/analytics-not-working-25/#post-18166117)
 * Hello, i can confirm that was an issue related to cache conflict. Everything 
   is fine
   Regards
 *  [ckadenge (woo-hc)](https://wordpress.org/support/users/ckadenge/)
 * (@ckadenge)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/analytics-not-working-25/#post-18166354)
 * Hi [@hetaweb](https://wordpress.org/support/users/hetaweb/),
 * Glad to hear it – thanks for letting us know!
 * I’ll mark this thread as resolved now. If you have any further questions, I recommend
   creating a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Analytics not working’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
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 * 3 replies
 * 3 participants
 * Last reply from: [ckadenge (woo-hc)](https://wordpress.org/support/users/ckadenge/)
 * Last activity: [1 year, 5 months ago](https://wordpress.org/support/topic/analytics-not-working-25/#post-18166354)
 * Status: resolved