Title: Analytics not saving
Last modified: June 25, 2021

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# Analytics not saving

 *  Resolved [kaotik](https://wordpress.org/support/users/kaotik/)
 * (@kaotik)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/analytics-not-saving/)
 * Hello,
 * I have a strange issue with trying to connect the Analytics portion. We have 
   a GA property and view set up and ready to go, however when inside RankMath’s
   SEO Settings area, inside the Analytics tab, I go to select the Account, Property
   and View for our GA profile and upon saving, it disappears. It’s not saving that
   data every time I try to save it.
 * What could be causing this?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Rank Math SEO](https://wordpress.org/support/users/rankmath/)
 * (@rankmath)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/analytics-not-saving/#post-14597923)
 * Hello [@kaotik](https://wordpress.org/support/users/kaotik/),
 * Thank you for contacting the support and sorry for any inconvenience that might
   have been caused due to that.
 * Are you using GA4? If so, then please follow this guide:
    [https://rankmath.com/kb/using-ga4/](https://rankmath.com/kb/using-ga4/)
 * It seems to be working fine on our end.
 * Assuming you are using the latest version of all the plugins, themes, and WordPress(
   please update if not yet), it would seem like a conflict with one of the plugins
   or the theme you are using.
 * To determine that, please follow this troubleshooting guide:
    [https://rankmath.com/kb/check-plugin-conflicts/](https://rankmath.com/kb/check-plugin-conflicts/)
 * Only the site admin would know and your users won’t be affected by this troubleshooting.
 * Looking forward to helping you.
 *  Thread Starter [kaotik](https://wordpress.org/support/users/kaotik/)
 * (@kaotik)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/analytics-not-saving/#post-14604949)
 * Hi, thanks for your reply. Unfortunately, I’m not having any luck with getting
   this to work. In fact, I’m experiencing this issue on two separate WordPress 
   installs using RankMath.
 * I’ve deactivated all the plugins except RankMath to rule out any conflicts and
   it still results with the same after saving, settings don’t save under the Analytics
   box on this page, /wp-admin/admin.php?page=rank-math-options-general#setting-
   panel-analytics
 * I even switched to the WP Twenty Twenty-One theme to rule out the theme I’m using
   and still nothing, results don’t save.
 * I’m not plugged into the GA4 as I did follow the instructions for that and try
   to get it to save with the “View” in the Universal Analytics profile but still
   has no effect.
 * Seems like a bug or something is not playing nice with the GA side of things.
 *  Plugin Author [Rank Math SEO](https://wordpress.org/support/users/rankmath/)
 * (@rankmath)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/analytics-not-saving/#post-14616933)
 * Hello [@kaotik](https://wordpress.org/support/users/kaotik/)
 * It seems to be working fine on our end.
 * Can you please follow this guide and record a video screencast using a tool like
   Loom and show us the error?
    [https://rankmath.com/kb/check-plugin-conflicts/](https://rankmath.com/kb/check-plugin-conflicts/)
 * Only the site admin would know and your users won’t be affected by this troubleshooting.
 * Looking forward to helping you. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Analytics not saving’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Rank Math SEO](https://wordpress.org/support/users/rankmath/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/analytics-not-saving/#post-14616933)
 * Status: resolved