Title: Analytics Not Loading
Last modified: June 12, 2026

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# Analytics Not Loading

 *  [supplementplace](https://wordpress.org/support/users/supplementplace/)
 * (@supplementplace)
 * [4 days, 14 hours ago](https://wordpress.org/support/topic/analytics-not-loading/)
 * Any help please?! The analytics on my store has stopped loading. I get a page
   saying:
 * Oops, something went wrong
 * The error details say:
 * TypeError: can’t access property “store”, Ie is undefined
 * `eE/</<@https://www.supplementplace.co.uk/wp-content/plugins/woocommerce/assets/
   client/admin/data/index.js?ver=43b568ffe68e2da51cda:2:161761
   Fn@https://www.supplementplace.
   co.uk/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=b1c24d63aa250816182c:
   2:250041
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fanalytics-not-loading%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Bigul Malayi](https://wordpress.org/support/users/mbigul/)
 * (@mbigul)
 * [4 days, 6 hours ago](https://wordpress.org/support/topic/analytics-not-loading/#post-18936820)
 * Hi [@supplementplace](https://wordpress.org/support/users/supplementplace/),
   
   This error is usually caused by a JavaScript conflict, a plugin/theme conflict,
   or corrupted WooCommerce Analytics data.
 * As a first step, could you please try the following after **a full site backup**?
    - Clear all caches, including your browser cache, site cache (WP Rocket, LiteSpeed
      Cache, etc.), and CDN cache if applicable.
    - Temporarily switch to a default theme such as Storefront or Twenty Twenty-
      Four and check whether Analytics loads correctly.
    - Disable other plugins one by one, especially analytics, optimization, or security
      plugins, to identify any conflicts. It may be helpful to start with recently
      installed or updated plugins.
 * Could you also let us know:
    - Which versions of WordPress and WooCommerce are you currently using?
    - Are there any additional errors shown in the browser’s Developer Console?
    - Have there been any recent updates or changes on the site before the issue
      started?
 * These details should help us narrow down the cause of the issue.

Viewing 1 replies (of 1 total)

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to reply to this topic.

## Tags

 * [woocommerce analytics](https://wordpress.org/support/topic-tag/woocommerce-analytics/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Bigul Malayi](https://wordpress.org/support/users/mbigul/)
 * Last activity: [4 days, 6 hours ago](https://wordpress.org/support/topic/analytics-not-loading/#post-18936820)
 * Status: not resolved

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