Title: Analytics issue Last modified: December 9, 2025 --- # Analytics issue * Resolved [karthik92](https://wordpress.org/support/users/karthik92/) * (@karthik92) * [4 months, 1 week ago](https://wordpress.org/support/topic/analytics-issue-4/) * Hi, I am facing issue with Analytics. I am getting this error. Tried disabling the plugins,clear the analytics cache.But no availPlease check this issue and provide me the solution.Screenshot Link : [https://www.awesomescreenshot.com/image/57812586?key=e8cdf8d2e41940828af086748d8d2313](https://www.awesomescreenshot.com/image/57812586?key=e8cdf8d2e41940828af086748d8d2313) * ```wp-block-code TypeError: Cannot read properties of undefined (reading 'replace') at Xs (https://julietindia.com/wp-content/plugins/woocommerce/assets/client/admin/components/index.js?ver=d47f50445b4993d55e83:2:600652) at https://julietindia.com/wp-includes/js/dist/viewport.min.js?ver=f07b4909c08cfe9de4e2:2:1394 at WithViewportMatch(Xs) (https://julietindia.com/wp-includes/js/dist/compose.min.js?ver=7a9b375d8c19cf9d3d9b:9:13904) at v (https://julietindia.com/wp-content/plugins/woocommerce/assets/client/admin/chunks/dashboard-charts.js?ver=618f630c1b2d98e05076:1:775) at https://julietindia.com/wp-includes/js/dist/data.min.js?ver=f940198280891b0b6318:9:3361 at WithSelect(v) (https://julietindia.com/wp-includes/js/dist/compose.min.js?ver=7a9b375d8c19cf9d3d9b:9:13904) at div at https://julietindia.com/wp-includes/js/dist/components.min.js?ver=ad5cb4227f07a3d422ad:26:15659 at https://julietindia.com/wp-includes/js/dist/components.min.js?ver=ad5cb4227f07a3d422ad:26:25289 at https://julietindia.com/wp-includes/js/dist/components.min.js?ver=ad5cb4227f07a3d422ad:26:332853 at div at https://julietindia.com/wp-includes/js/dist/components.min.js?ver=ad5cb4227f07a3d422ad:26:15659 at https://julietindia.com/wp-includes/js/dist/components.min.js?ver=ad5cb4227f07a3d422ad:26:25289 at div at https://julietindia.com/wp-includes/js/dist/components.min.js?ver=ad5cb4227f07a3d422ad:26:15659 at https://julietindia.com/wp-includes/js/dist/components.min.js?ver=ad5cb4227f07a3d422ad:26:25289 at https://julietindia.com/wp-includes/js/dist/components.min.js?ver=ad5cb4227f07a3d422ad:26:500 at https://julietindia.com/wp-includes/js/dist/components.min.js?ver=ad5cb4227f07a3d422ad:26:331055 at div at g (https://julietindia.com/wp-content/plugins/woocommerce/assets/client/admin/chunks/dashboard-charts.js?ver=618f630c1b2d98e05076:1:24125) at div at div at I (https://julietindia.com/wp-content/plugins/woocommerce/assets/client/admin/chunks/dashboard-charts.js?ver=618f630c1b2d98e05076:1:27961) at Suspense at component at div at A (https://julietindia.com/wp-content/plugins/woocommerce/assets/client/admin/chunks/customizable-dashboard.js?ver=79752f18523658232e66:1:6925) at https://julietindia.com/wp-content/plugins/woocommerce/assets/client/admin/chunks/customizable-dashboard.js?ver=79752f18523658232e66:1:7994 at https://julietindia.com/wp-includes/js/dist/data.min.js?ver=f940198280891b0b6318:9:3361 at WithSelect(Component) (https://julietindia.com/wp-includes/js/dist/compose.min.js?ver=7a9b375d8c19cf9d3d9b:9:13904) at Suspense at u (https://julietindia.com/wp-content/plugins/woocommerce/assets/client/admin/chunks/dashboard.js?ver=094a07ae1860b94da525:1:287) at Suspense at Ie (https://julietindia.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=c80895686cf15fe5df09:2:158990) at div at div at me (https://julietindia.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=c80895686cf15fe5df09:2:153131) at div at a_ (https://julietindia.com/wp-includes/js/dist/components.min.js?ver=ad5cb4227f07a3d422ad:26:221298) at c_ (https://julietindia.com/wp-includes/js/dist/components.min.js?ver=ad5cb4227f07a3d422ad:26:221939) at f_ (https://julietindia.com/wp-includes/js/dist/components.min.js?ver=ad5cb4227f07a3d422ad:26:222284) at w (https://julietindia.com/wp-content/plugins/woocommerce/assets/client/admin/admin-layout/index.js?ver=092d36684bd43b3c307d:1:1989) at Oo (https://julietindia.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=c80895686cf15fe5df09:2:212223) at I (https://julietindia.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=c80895686cf15fe5df09:2:120633) at N (https://julietindia.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=c80895686cf15fe5df09:2:120064) at s (https://julietindia.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=c80895686cf15fe5df09:2:114807) at https://julietindia.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=c80895686cf15fe5df09:2:214813 at https://julietindia.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=411c9de47bbcc5579cf6:2:145748 at https://julietindia.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=411c9de47bbcc5579cf6:2:146825 at https://julietindia.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=411c9de47bbcc5579cf6:2:143638 at https://julietindia.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=411c9de47bbcc5579cf6:2:143638 at https://julietindia.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=411c9de47bbcc5579cf6:2:144863 at Lo (https://julietindia.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=c80895686cf15fe5df09:2:215737) ``` * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fanalytics-issue-4%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 21 total) 1 [2](https://wordpress.org/support/topic/analytics-issue-4/page/2/?output_format=md) [→](https://wordpress.org/support/topic/analytics-issue-4/page/2/?output_format=md) * Plugin Support [shahzeen(woo-hc)](https://wordpress.org/support/users/shahzeenfarooq/) * (@shahzeenfarooq) * [4 months, 1 week ago](https://wordpress.org/support/topic/analytics-issue-4/#post-18748467) * Hi there! * Thank you for sharing the error message. This indicates that WooCommerce is trying to read a value in the dashboard, but it’s coming through as **undefined**, which causes the JavaScript error. * To assist you further, could you please share the following: - **System Status Report** (WooCommerce → Status → “Get system report”) - **Any related fatal error logs** under WooCommerce → Status → Logs * Please use [https://pastebin.com/](https://pastebin.com/) or [https://gist.github.com/](https://gist.github.com/) and share a link to that paste in reply here. Once we have more information, we’ll be able to assist you further. * Thread Starter [karthik92](https://wordpress.org/support/users/karthik92/) * (@karthik92) * [4 months, 1 week ago](https://wordpress.org/support/topic/analytics-issue-4/#post-18748512) * Log file fatal-errors-2025-12-09 * ```wp-block-code 2025-12-09T08:36:49+00:00 Critical Uncaught Error: Call to undefined function get_field() in /home/customer/www/julietindia.com/public_html/wp-content/themes/woodmart-child/functions.php:272 Additional context{ "error": { "type": 1, "file": "/home/customer/www/julietindia.com/public_html/wp-content/themes/woodmart-child/functions.php", "line": 272 }, "remote-logging": true, "backtrace": [ "", "#0 /home/customer/www/julietindia.com/public_html/wp-includes/shortcodes.php(434): shop_acf_content_shortcode(Array, '', 'shop_acf_conten...')", "#1 [internal function]: do_shortcode_tag(Array)", "#2 /home/customer/www/julietindia.com/public_html/wp-includes/shortcodes.php(273): preg_replace_callback('/\\[(\\[?)(shop_a...', 'do_shortcode_ta...', '[shop_acf_conte...')", "#3 /home/customer/www/julietindia.com/public_html/wp-content/themes/woodmart-child/functions.php(381): do_shortcode('[shop_acf_conte...')", "#4 /home/customer/www/julietindia.com/public_html/wp-includes/class-wp-hook.php(341): show_heading_tag('')", "#5 /home/customer/www/julietindia.com/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters(NULL, Array)", "#6 /home/customer/www/julietindia.com/public_html/wp-includes/plugin.php(522): WP_Hook->do_action(Array)", "#7 /home/customer/www/julietindia.com/public_html/wp-content/themes/woodmart/woocommerce/archive-product.php(75): do_action('woocommerce_arc...')", "#8 /home/customer/www/julietindia.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(346): include('/home/customer/...')", "#9 /home/customer/www/julietindia.com/public_html/wp-content/plugins/woocommerce/templates/taxonomy-product-cat.php(22): wc_get_template('archive-product...')", "#10 /home/customer/www/julietindia.com/public_html/wp-includes/template-loader.php(125): include('/home/customer/...')", "#11 /home/customer/www/julietindia.com/public_html/wp-blog-header.php(19): require_once('/home/customer/...')", "#12 /home/customer/www/julietindia.com/public_html/index.php(17): require('/home/customer/...')", "#13 {main}", "thrown" ]}2025-12-09T08:37:46+00:00 Critical Uncaught Error: Call to undefined function get_field() in /home/customer/www/julietindia.com/public_html/wp-content/themes/woodmart-child/functions.php:272 Additional context{ "error": { "type": 1, "file": "/home/customer/www/julietindia.com/public_html/wp-content/themes/woodmart-child/functions.php", "line": 272 }, "remote-logging": true, "backtrace": [ "", "#0 /home/customer/www/julietindia.com/public_html/wp-includes/shortcodes.php(434): shop_acf_content_shortcode(Array, '', 'shop_acf_conten...')", "#1 [internal function]: do_shortcode_tag(Array)", "#2 /home/customer/www/julietindia.com/public_html/wp-includes/shortcodes.php(273): preg_replace_callback('/\\[(\\[?)(shop_a...', 'do_shortcode_ta...', '[shop_acf_conte...')", "#3 /home/customer/www/julietindia.com/public_html/wp-content/themes/woodmart-child/functions.php(381): do_shortcode('[shop_acf_conte...')", "#4 /home/customer/www/julietindia.com/public_html/wp-includes/class-wp-hook.php(341): show_heading_tag('')", "#5 /home/customer/www/julietindia.com/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters(NULL, Array)", "#6 /home/customer/www/julietindia.com/public_html/wp-includes/plugin.php(522): WP_Hook->do_action(Array)", "#7 /home/customer/www/julietindia.com/public_html/wp-content/themes/woodmart/woocommerce/archive-product.php(75): do_action('woocommerce_arc...')", "#8 /home/customer/www/julietindia.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(346): include('/home/customer/...')", "#9 /home/customer/www/julietindia.com/public_html/wp-content/plugins/woocommerce/templates/taxonomy-product-cat.php(22): wc_get_template('archive-product...')", "#10 /home/customer/www/julietindia.com/public_html/wp-includes/template-loader.php(125): include('/home/customer/...')", "#11 /home/customer/www/julietindia.com/public_html/wp-blog-header.php(19): require_once('/home/customer/...')", "#12 /home/customer/www/julietindia.com/public_html/index.php(17): require('/home/customer/...')", "#13 {main}", "thrown" ]}2025-12-09T08:38:01+00:00 Critical Uncaught Error: Call to undefined function get_field() in /home/customer/www/julietindia.com/public_html/wp-content/themes/woodmart-child/functions.php:272 Additional context{ "error": { "type": 1, "file": "/home/customer/www/julietindia.com/public_html/wp-content/themes/woodmart-child/functions.php", "line": 272 }, "remote-logging": true, "backtrace": [ "", "#0 /home/customer/www/julietindia.com/public_html/wp-includes/shortcodes.php(434): shop_acf_content_shortcode(Array, '', 'shop_acf_conten...')", "#1 [internal function]: do_shortcode_tag(Array)", "#2 /home/customer/www/julietindia.com/public_html/wp-includes/shortcodes.php(273): preg_replace_callback('/\\[(\\[?)(shop_a...', 'do_shortcode_ta...', '[shop_acf_conte...')", "#3 /home/customer/www/julietindia.com/public_html/wp-content/themes/woodmart-child/functions.php(381): do_shortcode('[shop_acf_conte...')", "#4 /home/customer/www/julietindia.com/public_html/wp-includes/class-wp-hook.php(341): show_heading_tag('')", "#5 /home/customer/www/julietindia.com/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters(NULL, Array)", "#6 /home/customer/www/julietindia.com/public_html/wp-includes/plugin.php(522): WP_Hook->do_action(Array)", "#7 /home/customer/www/julietindia.com/public_html/wp-content/themes/woodmart/woocommerce/archive-product.php(75): do_action('woocommerce_arc...')", "#8 /home/customer/www/julietindia.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(346): include('/home/customer/...')", "#9 /home/customer/www/julietindia.com/public_html/wp-content/plugins/woocommerce/templates/taxonomy-product-cat.php(22): wc_get_template('archive-product...')", "#10 /home/customer/www/julietindia.com/public_html/wp-includes/template-loader.php(125): include('/home/customer/...')", "#11 /home/customer/www/julietindia.com/public_html/wp-blog-header.php(19): require_once('/home/customer/...')", "#12 /home/customer/www/julietindia.com/public_html/index.php(17): require('/home/customer/...')", "#13 {main}", "thrown" ]}2025-12-09T08:38:08+00:00 Critical Uncaught Error: Call to undefined function get_field() in /home/customer/www/julietindia.com/public_html/wp-content/themes/woodmart-child/functions.php:272 Additional context{ "error": { "type": 1, "file": "/home/customer/www/julietindia.com/public_html/wp-content/themes/woodmart-child/functions.php", "line": 272 }, "remote-logging": true, "backtrace": [ "", "#0 /home/customer/www/julietindia.com/public_html/wp-includes/shortcodes.php(434): shop_acf_content_shortcode(Array, '', 'shop_acf_conten...')", "#1 [internal function]: do_shortcode_tag(Array)", "#2 /home/customer/www/julietindia.com/public_html/wp-includes/shortcodes.php(273): preg_replace_callback('/\\[(\\[?)(shop_a...', 'do_shortcode_ta...', '[shop_acf_conte...')", "#3 /home/customer/www/julietindia.com/public_html/wp-content/themes/woodmart-child/functions.php(381): do_shortcode('[shop_acf_conte...')", "#4 /home/customer/www/julietindia.com/public_html/wp-includes/class-wp-hook.php(341): show_heading_tag('')", "#5 /home/customer/www/julietindia.com/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters(NULL, Array)", "#6 /home/customer/www/julietindia.com/public_html/wp-includes/plugin.php(522): WP_Hook->do_action(Array)", "#7 /home/customer/www/julietindia.com/public_html/wp-content/themes/woodmart/woocommerce/archive-product.php(75): do_action('woocommerce_arc...')", "#8 /home/customer/www/julietindia.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(346): include('/home/customer/...')", "#9 /home/customer/www/julietindia.com/public_html/wp-content/plugins/woocommerce/templates/taxonomy-product-cat.php(22): wc_get_template('archive-product...')", "#10 /home/customer/www/julietindia.com/public_html/wp-includes/template-loader.php(125): include('/home/customer/...')", "#11 /home/customer/www/julietindia.com/public_html/wp-blog-header.php(19): require_once('/home/customer/...')", "#12 /home/customer/www/julietindia.com/public_html/index.php(17): require('/home/customer/...')", "#13 {main}", "thrown" ]} ``` * Woocommerce System Logs * ```wp-block-code
### WordPress Environment ###

WordPress address (URL): https://julietindia.com
Site address (URL): https://julietindia.com
WC Version: 9.8.4
Legacy REST API Package Version: ✔ 1.0.5
Action Scheduler Version: ✔ 3.9.2
Log Directory Writable: ✔
WP Version: 6.9
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: –
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.2.29
PHP Post Max Size: 256 MB
PHP Time Limit: 900
PHP Max Input Vars: 3000
cURL Version: 8.9.1
OpenSSL/3.2.6

SUHOSIN Installed: –
MySQL Version: 8.0.43-34
Max Upload Size: 256 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 9.8.4
WC Database Prefix: wp_
Total Database Size: 1238.86MB
Database Data Size: 954.54MB
Database Index Size: 284.32MB
wp_woocommerce_sessions: Data: 79.13MB + Index: 9.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 2.52MB + Index: 1.52MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 12.52MB + Index: 14.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 63.11MB + Index: 74.47MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 46.08MB + Index: 31.08MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 3.52MB + Index: 1.78MB + Engine InnoDB
wp_cpiw_pincode: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_duplicator_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_frmt_form_entry: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_frmt_form_entry_meta: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_frmt_form_reports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_frmt_form_views: Data: 3.52MB + Index: 6.06MB + Engine InnoDB
wp_intrkt_abandon_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_intrkt_order_status: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nextend2_section_storage: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nextend2_smartslider3_sliders: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nextend2_smartslider3_slides: Data: 0.05MB + Index: 0.11MB + Engine InnoDB
wp_options: Data: 66.08MB + Index: 4.09MB + Engine InnoDB
wp_postmeta: Data: 389.63MB + Index: 61.77MB + Engine InnoDB
wp_posts: Data: 223.27MB + Index: 12.78MB + Engine InnoDB
wp_redirects: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
wp_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_slides: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rzp_webhook_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_s2w_error_product_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_term_relationships: Data: 2.27MB + Index: 1.22MB + Engine InnoDB
wp_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.27MB + Index: 0.22MB + Engine InnoDB
wp_terms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 18.53MB + Index: 18.06MB + Engine InnoDB
wp_users: Data: 2.52MB + Index: 4.55MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 2.52MB + Index: 1.94MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_addresses: Data: 2.52MB + Index: 1.36MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.09MB + Index: 0.14MB + Engine InnoDB
wp_wc_order_operational_data: Data: 1.52MB + Index: 0.42MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 1.52MB + Index: 1.52MB + Engine InnoDB
wp_wc_order_stats: Data: 1.52MB + Index: 0.69MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.38MB + Index: 0.31MB + Engine InnoDB
wp_wc_orders: Data: 1.52MB + Index: 2.06MB + Engine InnoDB
wp_wc_orders_meta: Data: 6.52MB + Index: 13.11MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 3.34MB + Index: 4.06MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 3.41MB + Index: 7.53MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woodmart_wishlist_products: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woodmart_wishlists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wps_wsfw_wallet_transaction: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpzc_pincodes: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
wp_wsal_metadata: Data: 3.52MB + Index: 7.03MB + Engine InnoDB
wp_wsal_occurrences: Data: 2.52MB + Index: 1.03MB + Engine InnoDB
wp_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 1.52MB + Index: 0.55MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.09MB + Index: 0.14MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.16MB + Index: 0.11MB + Engine InnoDB

### Post Type Counts ###

acf-field: 8
acf-field-group: 3
attachment: 12863
cms_block: 35
custom_css: 1
elementor_library: 33
elementor_snippet: 1
forminator_forms: 4
mc4wp-form: 1
nav_menu_item: 147
page: 37
portfolio: 9
post: 4
product: 1020
product_variation: 21120
revision: 8655
shop_coupon: 4
shop_order_placehold: 7159
woodmart_layout: 2
woodmart_sidebar: 1
woodmart_size_guide: 4
woodmart_slide: 3
wp_font_face: 36
wp_font_family: 12
wp_global_styles: 1
wp_navigation: 1
wpcf7_contact_form: 2
wpcode: 12

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (40) ###

Abandoned Checkout Recovery & Order Notifications for WooCommerce: by Interakt – 2.0.0
Advanced Custom Fields PRO: by WP Engine – 6.2.9
Advanced Custom Fields: by WP Engine – 6.4.0.1
WooCommerce COD Extra Fee with Notice: by Your Name – 1.2
Contact Form 7: by Rock Lobster Inc. – 6.1.2
Duplicate Page: by mndpsingh287 – 4.5.5
Duplicator: by Duplicator – 1.5.13.3
GTM4WP - A Google Tag Manager (GTM) plugin for WordPress: by Thomas Geiger – 1.22.1
Elementor Pro: by Elementor.com – 3.21.2
Elementor: by Elementor.com – 3.30.3
301 Redirects: by WebFactory Ltd – 2.80
Forminator: by WPMU DEV – 1.45.1
HandL UTM Grabber: by Haktan Suren – 2.8
WPCode Lite: by WPCode – 2.3.0
JSM Show Post Metadata: by JS Morisset – 4.6.2
MC4WP: Mailchimp for WordPress: by ibericode – 4.10.7
Nitrox: by Nitrocommerce – 1.1.0
WooCommerce Order Status Logger: by @nicw – 0.1
Premium Addons for Elementor: by Leap13 – 4.11.13
Premium Addons PRO: by Leap13 – 2.9.33
Quick Buy Now Button for WooCommerce: by Tanvirul Haque – 1.0.16
Slider Revolution: by ThemePunch – 6.6.20
Safe SVG: by 10up – 2.4.0
Speed Optimizer: by SiteGround – 7.7.2
SiteGround Migrator: by SiteGround – 2.0.9
Export and Import Users and Customers: by WebToffee – 2.6.6
UTM for Woocommerce: by Spanrig Technologies – 1.0.2
Wallet System For WooCommerce: by WP Swings – 2.7.1
CTX Feed: by WebAppick – 6.5.87
1 Razorpay: Signup for FREE PG: by Team Razorpay – 4.7.7
Return Refund and Exchange for WooCommerce: by WP Swings – 4.5.4
WooCommerce Analytics: by WooCommerce – 0.9.12
WooCommerce Legacy REST API: by WooCommerce – 1.0.5
WooCommerce Pincode/ Zipcode Checker: by WeCreativez – 3.2.0
RMA Return Refund & Exchange for WooCommerce Pro: by WP Swings – 5.5.5
WooCommerce: by Automattic – 9.8.4
Woodmart Core: by – 1.1.1
Yoast SEO: by Team Yoast – 26.1.1
WP Mail SMTP: by WP Mail SMTP – 4.6.0
WP Activity Log: by Melapress – 5.5.3

### Inactive Plugins (2) ###

Product Import Export for WooCommerce: by WebToffee – 2.5.6
S2W - Import Shopify to WooCommerce Premium: by VillaTheme – 1.3.1

### Must Use Plugins (1) ###

Hostinger Smart Auto Updates: by Hostinger – 1.0.7

### Settings ###

Legacy API Enabled: ✔
Force SSL: –
Currency: INR (₹)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ✔
HPOS feature enabled: ✔
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: –

### Logging ###

Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 2 MB

### WC Pages ###

Shop base: #47 - /shop/
Cart: #10 - /cart/ - Contains the woocommerce_cart shortcode
Checkout: #11 - /checkout/ - Contains the woocommerce_checkout shortcode
My account: #12 - /my-account/ - Contains the [woocommerce_my_account] shortcode
Terms and conditions: ❌ Page not set

### Theme ###

Name: Woodmart Child
Version: 1.0.0
Author URL: http://xtemos.com
Child Theme: ✔
Parent Theme Name: Woodmart
Parent Theme Version: 8.2.7 – 8.3.7 is available
Parent Theme Author URL: http://themeforest.net/user/xtemos
Theme type: Classic theme
WooCommerce Support: ✔

### Templates ###

Overrides: woodmart/woocommerce/archive-product.php
woodmart/woocommerce/cart/cart-item-data.php
woodmart/woocommerce/cart/cart.php
woodmart/woocommerce/cart/cross-sells.php
woodmart/woocommerce/cart/mini-cart.php
woodmart/woocommerce/checkout/form-checkout.php
woodmart/woocommerce/checkout/thankyou.php
woodmart/woocommerce/content-product-cat.php
woodmart/woocommerce/content-product.php
woodmart/woocommerce/content-single-product.php
woodmart/woocommerce/content-widget-product.php
woodmart/woocommerce/global/breadcrumb.php
woodmart/woocommerce/global/form-login.php
woodmart/woocommerce/global/quantity-input.php
woodmart/woocommerce/loop/add-to-cart.php
woodmart/woocommerce/loop/loop-end.php
woodmart/woocommerce/loop/loop-start.php
woodmart/woocommerce/loop/no-products-found.php
woodmart/woocommerce/loop/orderby.php
woodmart/woocommerce/loop/pagination.php
woodmart/woocommerce/loop/sale-flash.php
woodmart/woocommerce/myaccount/form-login.php
woodmart/woocommerce/product-searchform.php
woodmart/woocommerce/single-product/add-to-cart/grouped.php
woodmart/woocommerce/single-product/add-to-cart/variable.php
woodmart/woocommerce/single-product/meta.php
woodmart/woocommerce/single-product/product-attributes.php
woodmart/woocommerce/single-product/product-image.php
woodmart/woocommerce/single-product/product-thumbnails.php
woodmart/woocommerce/single-product/rating.php
woodmart/woocommerce/single-product/related.php
woodmart/woocommerce/single-product/sale-flash.php
woodmart/woocommerce/single-product/tabs/description.php
woodmart/woocommerce/single-product/tabs/tabs.php
woodmart/woocommerce/single-product/title.php
woodmart/woocommerce/single-product/up-sells.php
woodmart/woocommerce/single-product-reviews.php
woodmart/woocommerce/single-product.php


### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store
add-to-cart-with-options-stepper-layout

Disabled Features: product-data-views
experimental-blocks
coming-soon-newsletter-template
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system
use-wp-horizon
blockified-add-to-cart

Daily Cron: ✔ Next scheduled: 2025-12-09 14:07:28 +05:30
Options: ✔
Notes: 99
Onboarding: skipped

### Action Scheduler ###

Canceled: 1
Oldest: 2025-11-19 17:27:32 +0530
Newest: 2025-11-19 17:27:32 +0530

Complete: 173,583
Oldest: 2025-11-08 15:18:21 +0530
Newest: 2025-12-09 15:14:16 +0530

Failed: 10
Oldest: 2025-03-13 19:39:14 +0530
Newest: 2025-12-09 13:53:57 +0530

Pending: 9
Oldest: 2025-12-09 15:15:14 +0530
Newest: 2025-12-15 14:00:00 +0530


### Status report information ###

Generated at: 2025-12-09 15:14:55 +05:30
``` * Attached both the logs here. Please check and do let me know how to resolve this issue. - This reply was modified 4 months, 1 week ago by [karthik92](https://wordpress.org/support/users/karthik92/). * Plugin Support [shahzeen(woo-hc)](https://wordpress.org/support/users/shahzeenfarooq/) * (@shahzeenfarooq) * [4 months, 1 week ago](https://wordpress.org/support/topic/analytics-issue-4/#post-18748532) * Hi there! Thank you for sharing the error log. I have checked this and the error indicate The error **“Call to undefined function get_field()”** indicates that your theme is trying to use the **get_field()** function from the _Advanced Custom Fields (ACF)_ plugin, but ACF is not loadedHowever, it may not be related to the issue you are facing. To assist you better, I would suggest running a conflict test by deactivating all plugins except WooCommerce and activating a default theme like Twenty Twenty-Five. Then, check if you still experience the same issue. * Thread Starter [karthik92](https://wordpress.org/support/users/karthik92/) * (@karthik92) * [4 months, 1 week ago](https://wordpress.org/support/topic/analytics-issue-4/#post-18748564) * Hi * Tried Disabling every plugin one by one except WooCommerce and activating a default theme like Twenty Twenty-Five. Still experiencing the same issue. Please check and resolve this as soon as possible * Plugin Support [shahzeen(woo-hc)](https://wordpress.org/support/users/shahzeenfarooq/) * (@shahzeenfarooq) * [4 months, 1 week ago](https://wordpress.org/support/topic/analytics-issue-4/#post-18748582) * Hi there! Thank you for the update. Could you please keep the plugin deactivated, then go to **WooCommerce → Status → Tools** and clear the following: - WooCommerce transients – Clear - Expired transients – Clear - Clear template cache – Clear - Capabilities – Reset Capabilities - Clear customer sessions -Clear * After that, clear your browser cache and check the issue again. If you still face the same issue, I would suggest trying to log in to your site dashboard using an **incognito/private window** to see if the issue persists there as well. * Thread Starter [karthik92](https://wordpress.org/support/users/karthik92/) * (@karthik92) * [4 months, 1 week ago](https://wordpress.org/support/topic/analytics-issue-4/#post-18748670) * Hi, Deactivated all the plugin except Woocommerce. Did the following things - WooCommerce transients – Clear - Expired transients – Clear - Clear template cache – Clear - Clear analytics cache Still i am getting the same error. * Check this screenshot link : [https://www.awesomescreenshot.com/image/57814975?key=2da1d26cf930710312922edc074a4818](https://www.awesomescreenshot.com/image/57814975?key=2da1d26cf930710312922edc074a4818) is there anything that I can do here to resolve this issue?I had currently disabled this plugin : **WooCommerce Legacy REST API** When the plugin was On, this message was showing in my dashboard * ⚠ **The Legacy REST API plugin and HPOS are both active on this site.** * Please be aware that the WooCommerce Legacy REST API is **not** compatible with HPOS. [Manage features](https://julietindia.com/wp-admin/admin.php?page=wc-settings&tab=advanced§ion=features) * Is the issue somewhat associated with this one? * Pease check and do let me know. * Plugin Support [LovingBro (woo-hc)](https://wordpress.org/support/users/lovingbro/) * (@lovingbro) * [4 months, 1 week ago](https://wordpress.org/support/topic/analytics-issue-4/#post-18748756) * Hi [@karthik92](https://wordpress.org/support/users/karthik92/), Thank you for sharing the screenshot and all the steps you have already tried. I can see how this lingering Analytics error would be quite disrupting, and I am here to help you get things moving in the right direction.From the screenshot, one important detail stands out. Your site shows **7,159 orders currently out of sync** between the posts table and the HPOS orders table. When HPOS is enabled but the tables are not fully synced, WooCommerce Analytics can run into JavaScript errors, including the **“Cannot read properties of undefined (reading ‘replace’)”** message you are seeing.This sync status needs to be addressed first because the Analytics dashboard depends entirely on properly indexed and synchronized order data.Here is what you can do next:• Go to WooCommerce > Settings > Advanced > Features• Look for the HPOS section where the sync message appears• Click **Sync orders now** and allow the process to run to completionOnce the sync finishes, reload the Analytics dashboard and check if the error clears up.A few additional notes that may help clarify things._The Legacy REST API plugin being active alongside HPOS can cause warnings, but it should not be the direct cause of this specific Analytics issue. The out-of-sync orders are much more likely to be the reason for the failure.__Clearing caches, disabling plugins, and switching themes were great steps on your end, but Analytics requires fully synchronized HPOS data before it can load charts and reports correctly._If you can run the sync and then share a screenshot of the updated sync status, I will be happy to guide you further based on the outcome. * Thread Starter [karthik92](https://wordpress.org/support/users/karthik92/) * (@karthik92) * [4 months, 1 week ago](https://wordpress.org/support/topic/analytics-issue-4/#post-18748806) * Wait , let me check. Will let you know once done. * Also just want to know – Will my site break or will there be any effect on my database if I do this? - This reply was modified 4 months, 1 week ago by [karthik92](https://wordpress.org/support/users/karthik92/). * Plugin Support [LovingBro (woo-hc)](https://wordpress.org/support/users/lovingbro/) * (@lovingbro) * [4 months, 1 week ago](https://wordpress.org/support/topic/analytics-issue-4/#post-18748819) * Hi [@karthik92](https://wordpress.org/support/users/karthik92/), * I appreciate the update, thank you. When you have the updated sync status or a screenshot, paste the link here and I will review it immediately. * Thread Starter [karthik92](https://wordpress.org/support/users/karthik92/) * (@karthik92) * [4 months, 1 week ago](https://wordpress.org/support/topic/analytics-issue-4/#post-18748827) * Also just want to know – Will my site break or will there be any effect on my database if I do this? * Plugin Support [LovingBro (woo-hc)](https://wordpress.org/support/users/lovingbro/) * (@lovingbro) * [4 months, 1 week ago](https://wordpress.org/support/topic/analytics-issue-4/#post-18748839) * Hi [@karthik92](https://wordpress.org/support/users/karthik92/), I get your concern about wanting to ensure nothing breaks on your site. Could you clarify which specific step you are referring to when you ask if it might affect your site or database? * Regarding the earlier recommendation to sync your out of sync orders, this action will not break your site or cause database issues. It simply aligns your existing order data, and it is safe to run. Taking a backup beforehand is always a good practice if you want extra peace of mind. * Thread Starter [karthik92](https://wordpress.org/support/users/karthik92/) * (@karthik92) * [4 months, 1 week ago](https://wordpress.org/support/topic/analytics-issue-4/#post-18748903) * I have put the orders on syncing. But it has been a long time since it is showing‘ Currently syncing orders… 7,159 pending’ Do I need to refresh the page or is there anything through which I can check the actual progress? * Please check and do let me know. Check this link for more details : [https://www.awesomescreenshot.com/image/57816584?key=3a08c0fcd1050bb72aa7dcc46ba28f17](https://www.awesomescreenshot.com/image/57816584?key=3a08c0fcd1050bb72aa7dcc46ba28f17) - This reply was modified 4 months, 1 week ago by [karthik92](https://wordpress.org/support/users/karthik92/). * Plugin Support [shahzeen(woo-hc)](https://wordpress.org/support/users/shahzeenfarooq/) * (@shahzeenfarooq) * [4 months, 1 week ago](https://wordpress.org/support/topic/analytics-issue-4/#post-18748927) * Hi there! * Thank you for sharing the screenshot. I can see that Compatibility Mode is not enabled. Could you please refresh the page, enable Compatibility Mode, and then try syncing the orders again to see if that works? * If you still face the same issue, please go to **WooCommerce → Status → Scheduled Actions** and check if any actions related to order syncing are pending or appear to be completed. * Thread Starter [karthik92](https://wordpress.org/support/users/karthik92/) * (@karthik92) * [4 months, 1 week ago](https://wordpress.org/support/topic/analytics-issue-4/#post-18748964) * I just reloaded the site and on every reload, the number is decreasing. Is this proper or is there any issue? because I had not enabled the Compatibility Mode. * Thread Starter [karthik92](https://wordpress.org/support/users/karthik92/) * (@karthik92) * [4 months, 1 week ago](https://wordpress.org/support/topic/analytics-issue-4/#post-18748982) * Hi, Please check this screenshot : [https://www.awesomescreenshot.com/image/57817099?key=1729d8b3e53e1bf5c599cfd1f68d5a2e](https://www.awesomescreenshot.com/image/57817099?key=1729d8b3e53e1bf5c599cfd1f68d5a2e) Still getting errors in Analytics page. Please check Viewing 15 replies - 1 through 15 (of 21 total) 1 [2](https://wordpress.org/support/topic/analytics-issue-4/page/2/?output_format=md) [→](https://wordpress.org/support/topic/analytics-issue-4/page/2/?output_format=md) You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fanalytics-issue-4%2F%3Foutput_format%3Dmd&locale=en_US) to reply to this topic. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [not working](https://wordpress.org/support/topic-tag/not-working/) * 21 replies * 6 participants * Last reply from: [Feten L. a11n](https://wordpress.org/support/users/fetenlakhal/) * Last activity: [3 months, 3 weeks ago](https://wordpress.org/support/topic/analytics-issue-4/page/2/#post-18766491) * Status: resolved