Analytics Intregation

  • ffernandes9747

    (@ffernandes9747)


    3 years, 10 months ago

    Hi,

    Love yours plugins.
    My Analytics account not show the correct values of my Woocommerce Store, it show less amount on sells and the top products are not the same as well.

    Best Regards,
    Filipe Fernandes

Viewing 6 replies - 1 through 6 (of 6 total)
  • Rambo

    (@rahul020691)

    3 years, 10 months ago

    Hi @ffernandes9747,

    >My Analytics account not show the correct values of my Woocommerce Store,

    Are you referring to the reporting and data analysis tool you have here WooCommerce > Analytics or are you looking at the data in some other Analytics account?

    >it show less amount on sells and the top products are not the same as well.

    Are you checking the top products under Leaderboards section of the Dashboard?

    A little more information will help me troubleshoot your problem better!

    Thread Starter ffernandes9747

    (@ffernandes9747)

    3 years, 10 months ago

    Thanks for the response.
    I talk about the Google Analytics.
    In my Google Analytics account, some ordes doens’t appear in the backoffice of my Woocommerce website and vise versa.

    Rambo

    (@rahul020691)

    3 years, 9 months ago

    Hey there!

    >In my Google Analytics account, some ordes doens’t appear in the backoffice of my Woocommerce website and vise versa.

    The WooCommerce reports might count more orders due to this setting: Analytics Settings
    Link to image: https://d.pr/i/WNux3Z

    I am not sure how GA handles things, but that would be the first settings I would check to see whether that is causing a discrepancy.

    Thread Starter ffernandes9747

    (@ffernandes9747)

    3 years, 9 months ago

    Hi,

    I don’t have this settings page.

    Rambo

    (@rahul020691)

    3 years, 9 months ago

    Hi @ffernandes9747,

    >I don’t have this settings page.

    Could you tell me if you are checking it from here:
    WP-Admin Dashboard > Analytics > Settings

    Settings”>
    Link to image: https://d.pr/i/R0KWjF

    Are you able to access this area on your site?

    Thread Starter ffernandes9747

    (@ffernandes9747)

    3 years, 9 months ago

    Thanks.

    It’s possible that because I use GDPR Cookie Compliance (CCPA, PIPEDA ready) plugin, the count it not the same if the user don’t allow the compliance?

    Best Regards,
    Filipe Fernandes

Viewing 6 replies - 1 through 6 (of 6 total)
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