Analytics data is not yet available, please check back

  • Resolved Ralf R.

    (@ralfreymann)


    6 years, 4 months ago

    I have installed Site Kit 2 days ago for 30 of my wordpress blogs. On 29 it works without any problems.

    But one page shows generell analytics data (views…), but noch detail reports e.g. for a special page. This error appears:

    Analytics Gathering Data. Analytics data is not yet available, please check back later.

    When i try to use outgoing link to analytics from overview page with most traffic, there is a message, that i have rights for this property. But i checked different times – i use the master user (Admin) for this and other accounts. All rights are checked and it works with the other properties without any problems.

    So what to doo? I also tried a own new user, but also without success.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • ssstil

    (@ssstil)

    6 years, 4 months ago

    Same issue here

    Plugin Support James Osborne

    (@jamesosborne)

    6 years, 4 months ago

    @ssstil Can you check this link and confirm you have only one variation of that URL? Check also that your Google account used to setup Site Kit (and the Analytics module) has access to that property by clicking the “Verification details” link?

    If everything seems ok please temporarily deactivate any existing Analytics plugins or implementations before trying to connect the Analytics module once more using a browser incognito window?

    If that fails please let share the following information:
    – Your Site Health information
    – Did you successfully setup Site Kit using other subdomains?
    – Are you using the same Google account for all connected Site Kit sites?

    ssstil

    (@ssstil)

    6 years, 4 months ago

    Hello James

    I have 4 variations of my site. a http://, https://, http//:www. and https://www.
    They all appear to be verified. I have checked them all individually. They all have the same verification html.

    I don’t have a subdomain, I am using the same email for site kit and the connected google account, I have successfully connected all site kit sites

    I have followed your instruction as to deactivating and reactivating in incognito window, but the problem is still there. No data for any of te sections, they all have a blue field saying – analytics data is not yet available. Please check back later.

    Renee Johnson

    (@reneesoffice)

    6 years, 4 months ago

    @ssstil sorry that inquiry was for @ralfreymann specifically, but thanks for the details. I believe we are working on your particular case in this topic. It is best that we continue to work there for your issue to respect forum guidelines and to keep track accordingly. Feel free to add this additional info to the topic.

    @ralfreymann if you have a chance to answer @jamesosborne inquiry that would be great.

    Plugin Support James Osborne

    (@jamesosborne)

    6 years, 4 months ago

    @ralfreymann Did you get a chance to follow the steps mentioned above?

    Thread Starter Ralf R.

    (@ralfreymann)

    6 years, 4 months ago

    @jamesosborne Sorry for late reply. 1 day after the ticket i got a email from the google system and after this data was available. So it seems it was a problem of the account.

    Before i open ticket i checked all other ways (deactivated all plugin, incognito window …) but no results.

    Today on 10 of 40 websites (i use same login for all urls) data was not available after plugin update, but i simply could reconnect.

    Thanks for your help 🙂

    Plugin Support James Osborne

    (@jamesosborne)

    6 years, 4 months ago

    @ralfreymann As you’re using multiple sites it looks like you may be encountering API/User limit restrictions. You can find out more on this below:
    https://github.com/google/site-kit-wp/issues/1114

    We’ve made some progress to address this issue with version 1.4.0 of the plugin (released last week). Previously once you’ve reached the OAuth site limitation restriction (25) it invalidated previously generated access tokens for all sites.

    Now once you reach the limit of 25 sites only the first site connected should encounter the re-authentication problem. All tags placed by Site Kit will still remain.

    Thread Starter Ralf R.

    (@ralfreymann)

    6 years, 4 months ago

    Thank you for this information. If i notice more limit conflicts i will try to add an additional admin user. For the moment there are no problems any more.

    Plugin Support James Osborne

    (@jamesosborne)

    6 years, 4 months ago

    @ralfreymann Perfect, thanks for the update.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Analytics data is not yet available, please check back’ is closed to new replies.