Title: Analytics code is not showing
Last modified: March 25, 2020

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# Analytics code is not showing

 *  Resolved [Oded Talmon](https://wordpress.org/support/users/odedta/)
 * (@odedta)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/analytics-code-is-not-showing/)
 * Hello,
    I finished the setup wizard but the analytics code is not showing, i’m
   using Google Tag Assistant Chrome extension to check. Also, when I look at Google
   analytics dashboard I don’t see online users and I know that there are users 
   on my site.
 * I tried disabling caching plugin, no change.
 * What should I do?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fanalytics-code-is-not-showing%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Renee Johnson](https://wordpress.org/support/users/reneesoffice/)
 * (@reneesoffice)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/analytics-code-is-not-showing/#post-12584335)
 * [@odedta](https://wordpress.org/support/users/odedta/) thanks for your topic!
 * A few questions:
 * 1) I see you might be using the [Analytics Tag implementation](https://support.google.com/tagmanager/answer/6107124?hl=en)
   in Google Tag Manager to insert the Analytics tracking code?
 * If this is the case, then you can continue to use this tracking method for Analytics.
 * 2) Currently, once you connect Analytics in Site Kit, the plugin would insert
   its snippet if it doesn’t detect the tracking code in the site’s HTML code already(
   it cannot detect the GTM Analytics tag at this time). While you should only use
   _one method_ to connect to Analytics, it is odd that we cannot see it with the
   default settings.
 * Could you check under _Site Kit > Settings > Analytics_ to confirm if Site Kit’s
   snippet displays as [ inserted or not](https://jumpshare.com/v/CONlz56wlQNXFPqAMRcy)?
 * Ultimately, you should use Site Kit’s snippet or the method with Tag Manager.
   Note that if you choose Tag Manager, ensure that [Site Kit’s snippet is removed](https://jumpshare.com/v/R9JCjj620NS7OZqU6Pbh),
   and you can configure the Account, Property, and View manually from the settings
   to display your data in Site Kit’s dashboards.
 *  Thread Starter [Oded Talmon](https://wordpress.org/support/users/odedta/)
 * (@odedta)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/analytics-code-is-not-showing/#post-12585449)
 * Hello and thanks for the fast reply.
    It seems like the code was not inserted
   which is a problem since if you look at the screenshot [I attached here](https://ibb.co/R7jM4yg),
   everything is marked with a green check mark stating that everything is good 
   and I do see analytics on the plugin Dashboard.
 * Only when you open Google Analytics accordion you realize it’s not inserted.
   
   This should be fixed in the next release, please add some kind of notice for 
   the user, I had absolutely no idea that Google Analytics is not collecting data,
   especially after I used the setup wizard and everything looks fine, green and
   without errors or notices.
 * Thanks
    -  This reply was modified 6 years, 1 month ago by [Oded Talmon](https://wordpress.org/support/users/odedta/).
 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/analytics-code-is-not-showing/#post-12585937)
 * [@odedta](https://wordpress.org/support/users/odedta/) Thanks for your valuable
   feedback. The default option when setting up the Analytics module is for the 
   snippet to be placed when no other tracking code is found. For cases whereby 
   there is additional tracking code located users can choose to utilize that existing
   code.
 * As this is a very useful suggestion I’ve created a GitHub issue which you can
   keep track of [here](https://github.com/google/site-kit-wp/issues/1292), which
   the team can discuss. Many thanks once again for the input, and I can keep you
   posted here also if this feature makes it to one of our releases.
 *  Thread Starter [Oded Talmon](https://wordpress.org/support/users/odedta/)
 * (@odedta)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/analytics-code-is-not-showing/#post-12585956)
 * Thank you very much for opening the issue on github!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Analytics code is not showing’ is closed to new replies.

 * ![](https://ps.w.org/google-site-kit/assets/icon-256x256.png?rev=3141863)
 * [Site Kit by Google - Analytics, Search Console, AdSense, Speed](https://wordpress.org/plugins/google-site-kit/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-site-kit/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/google-site-kit/unresolved/)
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 * 4 replies
 * 3 participants
 * Last reply from: [Oded Talmon](https://wordpress.org/support/users/odedta/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/analytics-code-is-not-showing/#post-12585956)
 * Status: resolved