WordPress.org

Forums

Scribe
An unknown error occurred when contacting the Scribe SEO API service. (5 posts)

  1. mtomic
    Member
    Posted 1 year ago #

    After updating to the latest version of Scribe plugin (4.0.14) I get the following error every time I Analyze my posts:
    An unknown error occurred when contacting the Scribe SEO API service.

    I looked at the $request_result object that comes back from Scribe and it looks like this:

    stdClass Object
    (
        [message] => Html Title value is missing|Meta Description value is missing
        [technicalData] =>
    )
    {"error":true,"error_message":true}

    The reason why I get "Unknown error" is because the $request_result object contains a key "message" with lower case "m". In analyze_content() method there is a check for
    if ( isset( $request_result->Message ) )
    with capital "M".

    So that's one problem.

    The second problem is that the real error message is:
    Html Title value is missing|Meta Description value is missing
    However I've triple checked my articles and they do have a title and Meta description.

    Has anyone else reported this issue?

    Marko

    http://wordpress.org/plugins/scribe/

  2. twilitegxa
    Member
    Posted 1 year ago #

    I'm having the same error with it saying: An unknown error occurred when contacting the Scribe SEO API service.

    Is there any solution for this??? :-(

  3. You must have a purchased API key for it to work.

  4. nmbrown
    Member
    Posted 1 year ago #

    And if you have already got an API key but still get that error...?

  5. Ron Rennick
    MultiSite Guru
    Plugin Author

    Posted 1 year ago #

    And if you have already got an API key but still get that error...?

    Contact Scribe support (link is in your dashboard).

Topic Closed

This topic has been closed to new replies.

About this Plugin

  • Scribe
  • Frequently Asked Questions
  • Support Threads
  • Reviews

About this Topic

Tags

No tags yet.