Support » Plugin: WebP Converter for Media » An unknown error occured

  • Resolved kaps76


    Hi there,
    Ive been trying your plugin for the first time now.
    When I start the converting process I first get alot of notifications that the webp image is larger then the original. Which is fine.
    But after a while the error changes into “An unknown error occured” and showing an array of the image and all of its sizes. I stopped the process after a while because it looks like its crashing on every image from then on.
    Any tips on this one? Couldnt find a solution in your FAQ.

    Thanks man, keep up the good work!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Mateusz Gbiorczyk


    Hi @kaps76,

    Thank you for your message.

    Please send me the original images that you are trying to convert and having problems converting.

    Sorry for the slow reply. I got it all working. I think it was because the network connection was cut off. When I tried it again it did what it needed to do.
    There was a lot of images it skipped though because the webP was bigger.
    Reason I installed this plugin was for Google speed. Do you think I will get a better score if I just make a webP for every image??

    Plugin Author Mateusz Gbiorczyk


    From a logical point of view, it is better to have a smaller image than by force an image in WebP format. But the Google tool enforces the use of the WebP format. You can check the option in the plugin settings and disable the option to delete photos in WebP when they are larger than the original ones. The decision is yours.

    Thanks. Im not sure whats better. That google gives a high score and gives you extra ranking. Or if the site loads faster but Google gives a lower score, and this might have influence on the ranking again…hahaha.
    thanks for the quick reply, appreciate it!! Keep up the good work!

Viewing 4 replies - 1 through 4 (of 4 total)
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