Support » Fixing WordPress » "An unexpected error"

  • Resolved kytro360


    I keep getting this error after trying to install a new plugin:

    “An unexpected error occurred. Something may be wrong with or this server’s configuration. If you continue to have problems, please try the support forums.”

    I’ve already tried reinstalling automatically, and manually, and have tried deactivating all my plugins at once and reactivating them.

    Any ideas?

Viewing 4 replies - 1 through 4 (of 4 total)
  • It may be a permissions issue. Make sure you can read/write/execute to the wp-content/plugins folder. You can also check your .htaccess file (assuming you’re running on Linux/Apache) and make sure it’s just following the default WordPress setup:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    # END WordPress

    Hey I checked my .htaccess code is the same as yours.

    And my permissions are 755 in my FTP. Is this okay?

    Sounds like your permissions are fine.

    Hmmm – and you’ve tried turning off all your plugins and re-enabling them one by one?

    Maybe it’s a hosting issue? Check with your hosting service and see if there’s something on their end that might be causing issues. Make sure to help them out by providing as much detail about your WordPress setup and what you’ve done and the results.

    Thanks for the help! I just went and refreshed the page and it seemed to load.

    I guess it was a temporary issue that my server was having.

Viewing 4 replies - 1 through 4 (of 4 total)
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