@chrisroi thanks for opening a topic! Let’s check a few things:
1) Are you using Site Kit to insert the Google Analytics snippet on your site or are you using another (plugin or theme) method to do so?
2) We have documentation that describes what kind of permissions levels are required. Ultimately, you need WordPress admin access and administrative access for your Google Account on the account/property you’re trying to connect. Is that the case with the Google account that you’re using?
3) Are you able to toggle through the account list to select the right account (if you have several Analytics accounts)? Screenshot: https://jmp.sh/Rs2QfuM
1) Are you using Site Kit to insert the Google Analytics snippet on your site or are you using another (plugin or theme) method to do so?
Added manually via code.
2) We have documentation that describes what kind of permissions levels are required. Ultimately, you need WordPress admin access and administrative access for your Google Account on the account/property you’re trying to connect. Is that the case with the Google account that you’re using?
Have full access for everything in Google and on WordPress.
3) Are you able to toggle through the account list to select the right account (if you have several Analytics accounts)? Screenshot: https://jmp.sh/Rs2QfuM
I was not able to do this, it just showed it trying to connect to what I think was a delegated Analytics account.
I have fixed this issue myself though, I delegated access from Analytics and Search console to another separate Google account that had no other sites added and Sitekit worked fine. Might be a future issue that could be looked into, however.
thanks for the update @chrisroi ! I’m glad that you got it resolved ultimately. However, it would be great to know more about the way you inserted the snippet manually. Could you tell us more? Also, when you refer to delegated account, are these accounts of your clients that you were given access to? We’d love to try to recreate it. Thanks!
