Support » Plugin: reCaptcha by BestWebSoft » An Internal Error Has Occurred 51D213D19DE28.A447BA2.CA0869C3

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    To solve your problem, you need to deactivate Google Captcha (reCAPTCHA) plugin manually. Using the file manager of your hosting or ftp client (http://codex.wordpress.org/FTP_Clients), please rename ‘google-captcha’ folder (you can find it here wp_root/wp-content/plugins).

    After that, when you log in to your Dashboard, you can rename it back.

    1) Please try activating a standard WP theme for a while (2014, 2015) and check if the problem remains. Please let us know about the results.
    2) Please try deactivating all of your plugins except Google Captcha (reCAPTCHA) and also check if the problem is still present. If it is not, please activate the plugins one-by-one, meanwhile checking, after which plugin activation the problem appears again.
    3) Please specify a link to your website and provide your System status as well. Follow the next instruction – https://docs.google.com/document/d/1Wi2X8RdRGXk9kMszQy1xItJrpN0ncXgioH935MaBKtc/edit

    Regards,
    BestWebSoft Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Since there is no reply from you, we consider this topic as resolved. We hope you’ve found the solution. If you have any questions, please feel free to contact us via our Help Center – http://support.bestwebsoft.com/.

    Sincerely,
    BestWebSoft Support Team

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘An Internal Error Has Occurred 51D213D19DE28.A447BA2.CA0869C3’ is closed to new replies.