An error occurred while sending your message, please try again later.

  • Resolved kingteamdunet

    (@kingteamdunet)


    8 years ago

    New wordpress installation plus Contact Form 7 plugin yesterday
    Unable to send mail, I have the error message here

    “An error occurred while sending your message, please try again later.”

    Here is our form:

    <label> Catégorie (obligatoire)
    [select* menu-623 include_blank "Présentent un témoignage" "Je souhaite mettre de la publicité" "J'ai une suggestion ou une offre de partenariat à faire" "Service technique" "Autres" ] </label>

<label> [group group-862]
Pour les problèmes techniques privilégiez l'ouverture d'un ticket d'incidence  <a href="https://www.domaine.eu/termes-et-conditions/" target="_blank">conditions d’utilisations</a>
[/group] </label>

<label> Votre nom (obligatoire)
    [text* your-name] </label>

<label> Votre e-mail (obligatoire)
    [email* your-email] </label>

<label> Sujet
    [text your-subject] </label>

<label> Votre message
    [textarea your-message] </label>

[file file-684 limit:1048576 filetypes:png|jpg|jpeg]
Types de fichiers: jpg , jpeg , png

<label> Accepter nos conditions d’utilisation (obligatoire)
[acceptance accept-this-1] Je l’ai lu et accepté les <a href="https://www.domaine.eu/termes-et-conditions/" target="_blank">conditions d’utilisations</a> </label>

[submit "Envoyer"]

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    8 years ago

    FAQ > After submitting the form, I get an error message stating “There was an error trying to send your message.” What is wrong?

    phelislbbh

    (@phelislbbh)

    8 years ago

    Hi. So Im having this very same issue. “There was an error trying to send your message. Please try again later.” with a red border. I don’t believe it’s an actual mail server problem because the website Im working on is hosted as a packed domain, or something like that. So the other website with which it shares hosting is working just fine with contact form 7. I tried to set up Postman SMTP but that doesn’t work either, this is the error I get “You have configured OAuth 2.0 authentication, but have not received permission to use it. Grant permission with Google.”. I tried to grant access but that failed too. Im not sure what to do next as I’ve been trying to get this to work for a while now. Please help. Thank you.

    Thread Starter kingteamdunet

    (@kingteamdunet)

    8 years ago

    Hello,

    I solved the problem with the plugin here
    https://ro.wordpress.org/plugins/wp-mail-smtp/

    Once you have sent an email
    “Thank you for your message.”
    Possible to refresh the automatic page

    Thank you

    phelislbbh

    (@phelislbbh)

    8 years ago

    Thank you for your help @kingteamdunet. However, this still has not worked for me. Maybe I’m setting it up all wrong. Which Mailer option did you use with the WP-Mail-SMTP plugin?

    Thread Starter kingteamdunet

    (@kingteamdunet)

    8 years ago

    Send all WordPress emails via SMTP.
    Use SSL encryption. 465
    Yes: Use SMTP authentication.

Viewing 5 replies - 1 through 5 (of 5 total)
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