An error occurred while calling the PayPal API | WordPress.org

Resolved Mole_LR
(@mole_lr)

5 years, 7 months ago

Is there any changes from Paypal side or plugin? Using Sandbox mode in development process! Everything went smooth in testing then one day after pressing Process Order button it returns “An error occurred while calling the PayPal API” and can not Pay with Paypal anymore… I even reconnected Paypal sandbox to site serveral times, removed and regenerated API and used new ones – nothing!

Viewing 5 replies - 1 through 5 (of 5 total)

Radoslav Georgiev
(@radogeorgiev)

5 years, 7 months ago

Hey @mole_lr,

this sounds like a coupon-related issue that we fixed in 1.6.7. Have you tried it since then?

Thread Starter Mole_LR
(@mole_lr)

5 years, 7 months ago

Yes! Today updated to the latest version (was 1.6.6, now – 1.6.8) – but unfortunatelly the same problem!

Thread Starter Mole_LR
(@mole_lr)

5 years, 7 months ago

Forget to mention that I’m using WooCommerce Subscriptions and WooCommerce Memberships plugins. And noticed that this error appears when purchase memberships (products with type Simple Subscription), with generic products (type = Simple product) everything is OK! is it related to: https://docs.woocommerce.com/document/subscriptions/faq/paypal-reference-transactions/#section-1 ?!
Plugin Support Julia Amosova
(@jamosova)

5 years, 7 months ago
Hi @mole_lr,

Can you please open a ticket with us so that we could take a look at it for you in details? https://woocommerce.com/my-account/create-a-ticket/

When you open a ticket, please post the ticket number here so we could find it in our system and help you further there.

Thank you!
- This reply was modified 5 years, 7 months ago by Julia Amosova.
Luminus Alabi
(@luminus)

Automattic Happiness Engineer

5 years, 7 months ago

HI @mole_lr.

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘An error occurred while calling the PayPal API’ is closed to new replies.

In: Plugins
5 replies
4 participants
Last reply from: Luminus Alabi
Last activity: 5 years, 7 months ago
Status: resolved