Support » Plugin: reSmush.it : the only free Image Optimizer & compress plugin » An error occured when contacting webservice. Please try again later

  • An error occured when contacting webservice. Please try again later.

    It happens to me either in remote as in local enviroments.

    Any idea why?

    Remote info:

    Hosting package HC-Classic
    cPanel Version 68.0 (build 33)
    Apache version 2.4.29
    PHP version 7.1.15
    MySQL version 5.6.38
    Architecture x86_64
    Operative system linux
    Perl version 5.16.3
    Kernel version 3.10.0-514.26.2.el7.x86_64

    Local

    Mamp Pro 4.4.1
    PHP 7.2.1
    MySQL 5.6.38

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author maecia

    (@maecia)

    Hi Marcosdipaolo,

    Do you have check if you have the PHP Curl extension enabled ? Maybe you should check in your PHP’s error log to detect an error.

    Best regards;
    Charles

    Hi,

    I have the same problem. I checked and i have PHP Curl extension enabled, version 7.58.0

    Plugin Author reSmush.it

    (@resmushit)

    Hi Alexio,

    Do you have any restriction in your firewall ? Do you have any error in your PHP log ?

    Best regards,
    Charles

    Same error for me too.

    In the log file i see…
    [13-04-2018 09:34:44] Bulk optimization launched for file : /wp-content/uploads/2018/04/2.jpg
    [13-04-2018 09:34:44] Revert original image for : /wp-content/uploads/2018/04/2.jpg

    • This reply was modified 2 years, 1 month ago by ysintos.
Viewing 4 replies - 1 through 4 (of 4 total)
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