An error occured: Cannot download file at XXX: name lookup timed out

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author phbernard

    (@phbernard)

    8 years, 11 months ago

    Hi Vegard,

    I’m sorry you have troubles with the plugin.

    Apparently, this is a system issue: the machine that hosts your WordPress site cannot turn the “realfavicongenerator.net” domain name into an IP address.

    How is your site hosted? If you use a provider, I suggest to contact its support team for more information.

    Is your multi-site hosted the same way as your existing single site which was able to run the plugin successfully? If so, this is strange…

    Thread Starter Vegard Wikeby

    (@vegardwikeby)

    8 years, 11 months ago

    Hi,

    The issue resolved itself when I tried at a later time (few hours later). It works normally now, I did not do anything particular to fix the issue, so I can not give any feedback on how it was fixed.

    Again, thank you for working on a great product. I love the ability to adjust the favicons for different devices, brilliant.

    Plugin Author phbernard

    (@phbernard)

    8 years, 11 months ago

    Hey thank you for the feedback!

    Such issue can happen from time to time. A DNS was probably down and an administrator fixed the issue a minute later.

Viewing 3 replies - 1 through 3 (of 3 total)
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