Title: an error creating your backup.
Last modified: December 6, 2023

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# an error creating your backup.

 *  Resolved [19kingscollege80buddo](https://wordpress.org/support/users/19kingscollege80buddo/)
 * (@19kingscollege80buddo)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/an-error-creating-your-backup/)
 * Hi,
 * I am having issues. I tried to back up my site, but it failed, allegedly, because“
   Writting to file failed! Probably, there is no more free space left?” I did contact
   my host and was assured that my plan enjoys unlimited disc space. Can you please?
 * Thanks.
 * Stephen.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fan-error-creating-your-backup%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [brandonco](https://wordpress.org/support/users/brandonco/)
 * (@brandonco)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/an-error-creating-your-backup/#post-17257712)
 * Hi,
 * I’m sorry to hear that you’re experiencing issues with the Total Upkeep backup
   process. The error message you received suggests that there may be a problem 
   with the available disk space on your server.
 * While your hosting plan may offer unlimited disk space, there can still be limitations
   in place that prevent you from utilizing all of it. It’s possible that your hosting
   provider has set certain limits or restrictions on your account.
 * To troubleshoot this issue, there are a few steps you can take:
    1. Confirm available disk space: Check with your hosting provider to confirm the
       amount of disk space available on your account. They should be able to provide
       you with this information.
    2. Optimize your site: If your site contains a large number of images, videos, 
       or other media files, it may be worth considering optimizing them to reduce 
       their size. This can help free up disk space and potentially resolve the issue.
    3. Clear temporary files: If you have any temporary files or cache files stored
       on your server, clearing them can also help free up disk space. You can usually
       do this through your hosting control panel or by using an FTP client.
 * It would be great to know if this is your first time attempting to create a backup
   with Total Upkeep or did the problem arise after you’ve already managed to complete
   successful backups in the past? If you have completed backups before can you 
   let us know if anything has changed with your website since the last successful
   attempt?
 * Lastly, we would like to review your backup logs to see if they reveal anything
   useful. Navigate to **Total Upkeep > Tools > Logs** and look for your most recent
   log. It will have a name like `archive-XXXXXXXX.log`. If you can copy that and
   paste it here, we’ll be able to get some more information about what went wrong.
 * I hope this helps. We look forward to assisting you further if need be!
 *  Thread Starter [19kingscollege80buddo](https://wordpress.org/support/users/19kingscollege80buddo/)
 * (@19kingscollege80buddo)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/an-error-creating-your-backup/#post-17258580)
 * Hi
 * The problem seems to have resolved itself without me doing anything. Indeed, 
   I was planning to contact my host to double check with them whether I did actually
   have unlimited disc space. However, if the situation occurs again in the near
   future, I will get back to you with an archive log for you peruse.
 * Thank you very much for taking the time to reply to my query.
 * Stephen.
 *  [brandonco](https://wordpress.org/support/users/brandonco/)
 * (@brandonco)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/an-error-creating-your-backup/#post-17268661)
 * Hi Stephen,
 * I’m happy to hear that the backup issue resolved itself.
 * While some hosting providers advertise “unlimited” disk space, it’s important
   to note that there are typically limitations in place. These limitations can 
   include factors such as server resources, fair usage policies, and acceptable
   use policies. In reality, there is always a finite amount of disk space available
   on a server.
 * It’s always a good idea to consult with your hosting provider to understand the
   specific limitations and policies associated with your hosting plan. They will
   be able to provide you with the most accurate information regarding the disk 
   space available to you.
 * If you have any other questions or concerns, feel free to ask. We’re here to 
   help!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘an error creating your backup.’ is closed to new replies.

 * ![](https://ps.w.org/boldgrid-backup/assets/icon-256x256.png?rev=1880952)
 * [Total Upkeep – WordPress Backup Plugin plus Restore & Migrate by BoldGrid](https://wordpress.org/plugins/boldgrid-backup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/boldgrid-backup/#faq)
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 * 3 replies
 * 2 participants
 * Last reply from: [brandonco](https://wordpress.org/support/users/brandonco/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/an-error-creating-your-backup/#post-17268661)
 * Status: resolved