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[resolved] American Express Payment (6 posts)

  1. zane99
    Member
    Posted 1 year ago #

    Users reporting they cannot use American Express as a form of payment with this plugin. Checked with Sagepay and they should be able to use it.

    Any ideas?

    https://wordpress.org/plugins/sagepay-direct-for-woocommerce-payment-gateway/

  2. swicks
    Member
    Plugin Author

    Posted 1 year ago #

    Are they getting any error messages back from SagePay?

  3. zane99
    Member
    Posted 1 year ago #

    The payment page requires a 3 digit CV number, AMEX has 4 digits

    therefore they can never enter the correct CV number

  4. swicks
    Member
    Plugin Author

    Posted 1 year ago #

    hmmm, validation on the cv2 doesn't count digits - so your user would be able to enter 4 digits - if the issue is the fact that the label is incorrect then you can modify it to say 4 numbers.

  5. zane99
    Member
    Posted 1 year ago #

    Will report back when next customer with AMEX attempts payment. WIll update

    Thanks

  6. swicks
    Member
    Plugin Author

    Posted 1 year ago #

    Ticket closed

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