• Resolved rcass

    (@rcass)


    As of today, when running backup job (of the database) it is now outputting this error:

    [28-Mar-2014 09:44:51] ERROR: S3 Service API: cURL resource: Resource id #1623; cURL error: Unknown SSL protocol error in connection to s3.amazonaws.com:443 (cURL error code 35). See http://curl.haxx.se/libcurl/c/libcurl-errors.html for an explanation of error codes.

    Here is the full error log:

    [INFO] BackWPup version 3.1.2; A project of Inpsyde GmbH
    [INFO] WordPress version 3.8.1
    [INFO] Blog url: http://www.cpath.ca/
    [INFO] BackWPup job: Daily DB Backup; WPEXP+DBDUMP
    [INFO] BackWPup cron: 0 3 * * *; Next: Sat, 29 Mar 2014 @ 03:00
    [INFO] BackWPup job started manually
    [INFO] PHP ver.: 5.2.17; cgi; Linux
    [INFO] Maximum PHP script execution time is 30 seconds
    [INFO] MySQL ver.: 5.1.73-cll
    [INFO] curl ver.: 7.24.0; OpenSSL/1.0.0
    [INFO] Temp folder is: /home/cpathca/public_html/wp-content/uploads/backwpup-a7c65a-temp/
    [INFO] Logfile is: /home/cpathca/public_html/wp-content/backwpup-6d1b9-logs/backwpup_log_a7c65a_2014-03-28_09-44-30.html
    [INFO] Backup type is: archive
    [INFO] Backup file is: /home/cpathca/public_html/wp-content/uploads/backwpup-a7c65a-temp/cpath_backwpup_2014-03-28_09-44-30.zip
    [28-Mar-2014 09:44:30] 1. Try to backup database …
    [28-Mar-2014 09:44:30] Connected to database cpathca_cpath on localhost
    [28-Mar-2014 09:44:30] Backup database table "bb_forums" with "24" records
    [28-Mar-2014 09:44:30] Backup database table "bb_meta" with "70" records
    [28-Mar-2014 09:44:30] Backup database table "bb_posts" with "86" records
    [28-Mar-2014 09:44:30] Backup database table "bb_term_relationships" with "42" records
    [28-Mar-2014 09:44:30] Backup database table "bb_term_taxonomy" with "34" records
    [28-Mar-2014 09:44:30] Backup database table "bb_terms" with "34" records
    [28-Mar-2014 09:44:30] Backup database table "bb_topics" with "31" records
    [28-Mar-2014 09:44:30] Backup database table "subscribe_to_topic" with "29" records
    [28-Mar-2014 09:44:30] Backup database table "wp_commentmeta" with "0" records
    [28-Mar-2014 09:44:30] Backup database table "wp_comments" with "1" records
    [28-Mar-2014 09:44:30] Backup database table "wp_links" with "7" records
    [28-Mar-2014 09:44:30] Backup database table "wp_login_redirects" with "3" records
    [28-Mar-2014 09:44:30] Backup database table "wp_mappress_maps" with "9" records
    [28-Mar-2014 09:44:30] Backup database table "wp_mappress_posts" with "9" records
    [28-Mar-2014 09:44:30] Backup database table "wp_options" with "265" records
    [28-Mar-2014 09:44:30] Backup database table "wp_postmeta" with "710" records
    [28-Mar-2014 09:44:30] Backup database table "wp_posts" with "1025" records
    [28-Mar-2014 09:44:30] Backup database table "wp_posts_beg" with "4" records
    [28-Mar-2014 09:44:30] Backup database table "wp_term_relationships" with "1583" records
    [28-Mar-2014 09:44:30] Backup database table "wp_term_taxonomy" with "3" records
    [28-Mar-2014 09:44:30] Backup database table "wp_terms" with "3" records
    [28-Mar-2014 09:44:30] Backup database table "wp_usermeta" with "2899" records
    [28-Mar-2014 09:44:30] Backup database table "wp_users" with "210" records
    [28-Mar-2014 09:44:30] Added database dump "cpathca_cpath.sql" with 3.77 MB to backup file list
    [28-Mar-2014 09:44:30] Database backup done!
    [28-Mar-2014 09:44:30] 1. Trying to create a WordPress export to XML file …
    [28-Mar-2014 09:44:31] Check WP Export file …
    [28-Mar-2014 09:44:31] WP Export file is a valid WXR file.
    [28-Mar-2014 09:44:31] Added XML export "CPATH.wordpress.2014-03-28.xml" with 817.27 kB to backup file list.
    [28-Mar-2014 09:44:31] 1. Trying to generate a manifest file …
    [28-Mar-2014 09:44:31] Added manifest.json file with 5.15 kB to backup file list.
    [28-Mar-2014 09:44:31] 1. Trying to create backup archive …
    [28-Mar-2014 09:44:31] Compressing files as ZipArchive. Please be patient, this may take a moment.
    [28-Mar-2014 09:44:31] Backup archive created.
    [28-Mar-2014 09:44:31] Archive size is 575.09 kB.
    [28-Mar-2014 09:44:31] 8 Files with 226.00 B  in Archive.
    [28-Mar-2014 09:44:31] 1. Trying to send backup file to S3 Service …
    [28-Mar-2014 09:44:51] ERROR: S3 Service API: cURL resource: Resource id #1623; cURL error: Unknown SSL protocol error in connection to s3.amazonaws.com:443  (cURL error code 35). See http://curl.haxx.se/libcurl/c/libcurl-errors.html for an explanation of error codes.
    [28-Mar-2014 09:44:51] 2. Trying to send backup file to S3 Service …
    [28-Mar-2014 09:44:52] Connected to S3 Bucket "cpath.ca" in https://s3.amazonaws.com
    [28-Mar-2014 09:44:52] Starting upload to S3 Service …
    [28-Mar-2014 09:44:52] Backup transferred to https://s3.amazonaws.com/cpath.ca/cpath_backwpup_2014-03-28_09-44-30.zip.
    [28-Mar-2014 09:45:30] 31 files deleted on S3 Bucket
    [28-Mar-2014 09:45:30] One old log deleted
    [28-Mar-2014 09:45:30] ERROR: Job has ended with errors in 60 seconds. You must resolve the errors for correct execution.

    I have reentered the credentials for Amazon S3 in backwpup. Also when receiving the error, that backup still makes it into Amazon S3.
    Also this site connection to Amazon S3 doesn’t have SSL.

    I am at a loss of what to do next. Suggestions?

    https://wordpress.org/plugins/backwpup/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Daniel Hüsken

    (@danielhuesken)

    That looks like a temporary problem.
    BuckWpup uses SSL as default. You can disabe it by using the URL filed and enter a url like http://s3.amazonaws.com

    Thread Starter rcass

    (@rcass)

    I would rather not turn off SSL for security reasons.

    This error is now appear in the error logs of other sites I am managing that are also using BackWPup. Should I be concerned that this error seems to happening in more more frequently and over more sites?

    Or perhaps I would love to address why SSL is causing this to happen.

    Plugin Author Daniel Hüsken

    (@danielhuesken)

    I use the Liberies from https://github.com/aws/aws-sdk-php, you can look there for more informations.
    The Sites are all on the same Server ?

    Thread Starter rcass

    (@rcass)

    Thanks for the link.

    The sites are on the same server, but I have multiple other sites also using the plugin where this is not happening. Basically there is multiple site on this one server, some have been receiving this error and others have not.

    I will look into/ask about my server configuration, see there is anything there that is strange.

    Thread Starter rcass

    (@rcass)

    After much back and forth, turns out it was something to do with the server. (I don’t really know exactly what, I just requested host to look at it and it got resolved )

    Thanks for all your help 🙂

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Amazon S3 cURL error: Unknown SSL connection’ is closed to new replies.