Support » Plugin: BulletProof Security » Amazing Support!

  • My very-non-standard hosting setup resulted in lots of strange error messages upon my initial setup. I both posted a message on the forum and (as instructed in the Readme) sent a particular error message directly per email to the plugin author.

    Both messages were replied to within half a day (mostly owing to the time difference). The author was super-prompt with all their replies and ultimately – through an admin account I created on my site for them – first created a custom setup for me that would allow the plugin to work on my particular hosting setup, and then proceeded to update the plugin so that future versions could handle this setup automatically. 10-star support!!

    I can’t really comment on the plugin features yet as I hadn’t really have much time to delve into its myriad of options and configuration screens. Needless to say it works pretty much out of the box, but to really understand (and appreciate) its features, I probably need to spend a bit of time with it. In any case: seems to work very well so far 🙂

    • This topic was modified 8 months, 1 week ago by marclang.
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