Title: Amazing support
Last modified: August 22, 2018

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# Amazing support

 *  [motivmedia](https://wordpress.org/support/users/motivmedia/)
 * (@motivmedia)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/amazing-support-237/)
 * Granted, the first reply to my support question went unnoticed for a while. But
   one has to take into consideration that this is a rather niche plugin, there 
   were no previous support requests here and the developer states that support 
   is mainly via direct mail or GitHub. When the reply came the author was apologetic(
   although it was my fault!).
 * The author was incredibly forthcoming and helpful way beyond what I expected.
   It’s hard to find payed plugins with that level of support – and this one’s free.
 * Oh, and it obviously helps that the plugin works as intended 🙂 It is very useful
   and a real time saver if one has to roll out private plugins to a lot of sites.

The topic ‘Amazing support’ is closed to new replies.

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 * 0 replies
 * 1 participant
 * Last reply from: [motivmedia](https://wordpress.org/support/users/motivmedia/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/amazing-support-237/)