Support » Plugin: WP-SpamShield » Amazing support

  • Spamshield has been a helpful plugin in preventing bots from submitting spam to dozens of our forms. In addition, the one time I’ve reached out to support was an extremely positive experience. You do need to go to the plugin’s website, read through the FAQs, and go through their troubleshooting process first. They give easy to follow step by step instructions. Since we were still having issues, I submitted a support ticket along with their requested extra debugging information, and they not only tracked down the problem, they released an update to the plugin overnight that they believe will fix the problem. That’s incredible support for any plugin, let alone a free one. 5 stars, we’ll definitely keep using this to protect our sites.

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