Title: Am I using coupons wrong?
Last modified: August 22, 2016

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# Am I using coupons wrong?

 *  [martinkarls](https://wordpress.org/support/users/martinkarls/)
 * (@martinkarls)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/am-i-using-coupons-wrong/)
 * Ok, so here’s the issue for me:
 * I’m setting up a new WoCommerce store: I set the prices excluded from tax, but
   I show them to my customers with tax included (since the store is located in 
   EU).
 * So far so good. I now have a product with the price 680 SEK (before tax 544 SEK).
   For testing purposes I add a coupon for the whole 680 SEK.
 * In the cart this is what happens:
 * The product price displays: 680 SEK.
    The coupon code displays: -544 SEK. The
   order total displays: 0 SEK.
 * So the product price is shown including tax and the coupon value is shown excluding
   tax. For the customers this of course looks very confusing.
 * So, am I doing this wrong or have you forgotten to add to the coupon to show 
   up including tax if product prices is set to show up including tax?
 * See screenshot for example:
 * [https://www.dropbox.com/s/ctvtnhxt3dkwut5/strange.png?dl=0](https://www.dropbox.com/s/ctvtnhxt3dkwut5/strange.png?dl=0)
 * [https://wordpress.org/plugins/woocommerce/](https://wordpress.org/plugins/woocommerce/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/)
 * (@mikejolley)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/am-i-using-coupons-wrong/#post-5802876)
 * Do you have any template overrides at all, because the total issues with tax 
   inc. prices were resolved in 2.3. See how it looks in twenty twelve.
 *  Thread Starter [martinkarls](https://wordpress.org/support/users/martinkarls/)
 * (@martinkarls)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/am-i-using-coupons-wrong/#post-5802945)
 * I don’t really get what you mean with template overrides. I have a clean installation
   of the latest versions of Canvas/Scholar and WooCommerce. Also the framework 
   and WordPress is up to date. No modifications has been done to anything that 
   could affect how the coupon sum is displayed or calculated.
 * I tried it out with Twenty Twelve with the exact same result.
 * [https://www.dropbox.com/s/q7ijwvafp33gnkg/weird.png?dl=0](https://www.dropbox.com/s/q7ijwvafp33gnkg/weird.png?dl=0)
 * So what to do?

Viewing 2 replies - 1 through 2 (of 2 total)

 The topic ‘Am I using coupons wrong?’ is closed to new replies.

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## Tags

 * [EU](https://wordpress.org/support/topic-tag/eu/)
 * [tax](https://wordpress.org/support/topic-tag/tax/)
 * [vat](https://wordpress.org/support/topic-tag/vat/)

 * 2 replies
 * 2 participants
 * Last reply from: [martinkarls](https://wordpress.org/support/users/martinkarls/)
 * Last activity: [11 years, 7 months ago](https://wordpress.org/support/topic/am-i-using-coupons-wrong/#post-5802945)
 * Status: not resolved